Sales Development Representative

About the role

The role is for a Sales Development Representative who will play a crucial part in expanding customer bases and generating sales opportunities for UHSM.

Responsibilities

• Learn and become an expert on UHSM’s product offerings.
• Leverage opportunities to learn the market and business.
• Contact leads via phone, auto-dialer, email, and/or web chat to qualify prospects and promote UHSM product offerings and services.
• Answer inbound direct calls from prospective new members to pre-qualify and provide opportunities for the Account Executive team.
• Work with team members to meet conversion, acquisition, and revenue goals.
• Maintain detailed records of outgoing and ingoing calls as well as follow-up information and outcomes.
• Meet or exceed projected weekly and monthly performance targets.
• Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy.
• Accurately document the customer's personal information including phone number, address, and other order information.
• Persuasively engage the customer in conversation to explain how UHSM products and/or services will add value to their lives and meet their needs.
• Ask relevant leading questions to understand the customer's needs.
• Follow prepared scripts to provide accurate and compliant information.
• Contribute to overall team success - relay any information that may be of value to the team such as best practices, market sentiment, competitive pressures, etc.

Requirements

• 6+ months of customer service, sales, or sales development experience OR a recent graduate from a bachelor's degree program.
• 6+ months of experience with CRM or sales enablements oftware.
• Able to work in our Orange, CA office location.

Preferred Qualifications

• Healthcare sales experience.
• Strong critical thinking and problem-solving ability.
• Able to accept constructive criticism and continually improve sales techniques.
• Creativity, curiosity, and desire to find “the third alternative” when faced with a challenge.
• Excellent interpersonal oral and written communication skills.
• Avid learner – our company is always evolving, and your knowledge must evolve too!

Benefits

• Competitive Hourly+ Bonus
• Health, Dental, Vision, and 403(b) with company match
• Great culture where you work with the founders and key stakeholders in a relaxed, but innovative atmosphere.

Pay

Details about pay are not specified in the job posting.

Schedule

The role is a full-time position based on-site in Orange, CA.