Jobs · Customer Service

Sales Development Representative

Vivi · United States · 2 mo ago
RemoteRemoteCustomer ServiceFull-time

Responsibilities

  • Strategic Outreach & Research
    • Disciplined call approach, consistently meeting volume requirements.
    • Efficient account and contact research utilizing AI to uncover prospect needs, initiatives, and ideal timing.
    • Use signals from district strategic plans, tech stack data, and intent tools to inform talk track strategy.
  • Meeting Generation & Enablement
    • Book high-quality, well-aligned discovery meetings and demonstrations for Account Executives.
    • Equip Account Executives with relevant context and briefing notes ahead of every call to ensure relevance and momentum.
    • Build “warm lead pathways” by engaging key personas over time.
    • Partner with Account Executives.
  • Process Optimization & Feedback
    • Collaborate with sales leadership to analyze what’s working and refine outreach strategies.
    • Maintain clean CRM records, tagging accounts appropriately, and ensuring lead source traceability.
    • Share learnings and market insights back to marketing, product, and go-to-market teams.

Qualifications

  • A relationship-first communicator who thinks beyond scripts and understands buyer psychology.
  • Experienced in outbound sales, prospecting, or demand generation (1–3 years preferred). Alternatively, experience in K-12 education is also considered equivalent.
  • Tech-savvy researcher, comfortable using tools like HubSpot, Claude, LinkedIn, Zoom, or similar.
  • Organized, curious, and results-driven—with a natural bias toward action.
  • Bonus points if you’ve worked in EdTech, SaaS, or a fast-paced B2B environment.

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