Sales Development Representative

About the Role

The Sales Development Representative (SDR) generates and conducts consultative discovery calls with investors, business owners, and C-level executives across multiple industries and schedules sales-qualified leads with our Sales Team. These will be leads who have opted in through at least one of our marketing assets.

Responsibilities

• Prospect for sales-qualified leads (SQLs) in the CRM task lists and views provided using the SDR outreach cadence.
• Prioritize the highest-value leads based on engagement recency and engagement volume
• Manage inbound meetings by communicating with leads who have scheduled an inbound discovery call to establish trust, connection, and authority before the meeting
• Field inbound SMS and emails
• Establish high status and leadership from the beginning of each triage conversation
• Uncover the prospect's current situation and desired situation while qualifying the prospect.
• Set expectations with the prospect regarding why, how, where, and when they should show up to the business consultation in a way that builds the credibility of our company and the Account Executive
• Send an ‘Immediate Confirmation' containing an educational resource and a relevant case study for the prospect to consume prior to the business consultation
• Send a ‘3-Way (you, the prospect, and the Account Executive) Confirmation' such that the prospect's relationship with the AE is developed prior to the business consultation
• Send a ‘Day Before Confirmation' to the prospect. If the prospect does not confirm before the sales team meeting the following morning, send a ‘Morning Of Confirmation.'
• Communicate with the Account Executive and nurture the prospect by following up every 3-7 days after the initial meeting.
• Submit an EOD report at the end of each workday
• Submit KPIs EOD at the end of each workday
• Log and update each meeting booked in the SDR CRM at the end of each workday
• Submit a synopsis for each meeting booked
• Log notes for every triage conversation held in the CRM
• Attend x1/week 30-minute 1-1 with the Sales Development Manager
• Attend x5/week 30-minute Sales Department Meetings
• Attend x1-3/week 60-minute Sales Development Training Sessions

Knowledge, Skills, And Abilities

• Demonstrates consistent tenacity, persistence, and stoicism while prospecting and conversing with prospects
• Must be able to manage an ever-growing sales pipeline professionally
• Must have a solid understanding of consultative and solutions-focused sales development
• Possesses a working knowledge of our solutions and the role we play in each business achieving its short and long-term goals
• Ability to recognize high-level operational inefficiencies & patterns when dealing with prospects across multiple industries
• Demonstrates ability to clearly and succinctly communicate both verbally and in writing
• Demonstrates professional behavior reflective of The Scalable Company's Mission Statement, Philosophy, and Values
• Must be able to relate well to all kinds of people both inside and outside the organization; build appropriate rapport; build constructive and effective relationships; use diplomacy and tact; can diffuse even high-tension situations comfortably
• Demonstrates an ability to listen attentively and actively; has the patience to hear people out; can accurately restate the opinions of others, even when the parties disagree
• Must be able to orchestrate multiple activities at once to accomplish a goal; use resources effectively and efficiently; arrange information and files in a helpful manner
• Can quickly find common ground and solve problems; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of conflict; is seen as a team player and is cooperative; quickly gains trust and support of peers; encourages collaboration
• Accurately sets objectives and goals; breaks down work into process steps; develops schedules; anticipates and adjusts for problems and roadblocks; measures performance against goals and evaluates results
• Must be an effective communicator in a variety of settings: one-on one, small and large groups, with peers and direct reports
• Demonstrates ability to learn quickly when facing new problems or in obtaining new information; quickly grasps the essence and the underlying concepts
• Must be able to deal with concepts and complexity comfortably and effectively

Requirements

• Previous experience as a Sales Development Representative or in a similar role
• Proven track record of achieving or exceeding sales targets and quotas
• Strong prospecting and cold-calling skills
• Excellent communication and interpersonal skills
• Ability to build rapport and establish relationships with potential clients
• Self-motivated with a competitive mindset
• Ability to work independently and as part of a team
• Proficient in using CRM software and other sales tools
• Knowledge of the entrepreneurial and small business landscape is a plus

Benefits

• Develop sales for one of the most sought-after offers in the small business B2B space today
• Be challenged to live to your full potential
• Learn from some of the most incredible mentors in the online space today
• Have complete time and location freedom (Fully Remote + Unlimited Paid Time Off)
• Have the opportunity to ascend to an Account Executive position

Pay

On-target Earnings for this position is between $75,000 - $100,000+/yr (USD). Annual Base Salary: $48,000. Estimated workload to achieve on-target earnings: 35-40 hours/week.