Sales Development Representative

The Role

As a Sales Development Representative (SDR), you are the first human touchpoint for prospects evaluating STARLIMS. Your primary focus is rapidly responding to inbound leads (target: under 5 minutes) via phone and email, discovering whether they have a real business need for LIMS, and booking high-quality meetings for our Account Executives.

Your job is not to "hard sell" but to qualify, educate, and smoothly hand off interested prospects to the sales team.

What Success Looks Like (First 1–6 Months)

• You can confidently explain what LIMS are and the problems STARLIMS solves
• You consistently respond to inbound leads within the agreed SLA and follow the qualification process
• You’re booking your first meetings that convert into qualified opportunities
• You’re reliably hitting or exceeding your meeting and pipeline targets
• AEs and Sales Leadership trust your qualification and love the quality of your handovers
• You’re comfortable speaking with technical stakeholders and asking probing business questions
• You’re actively building a path toward promotion (e.g., Senior SDR or AE) and taking on stretch projects

About You

• US-based
• 1-2 Years Lead qualification/ SDR or Sales Experience
• Passion for sales and desire to advance in role
• Strong interpersonal skills, including experience interacting with customers and prospects
• Hard worker and willing to achieve a high volume of daily activities while maintaining a positive and energetic attitude
• Enthusiastic and "self-starter" approach
• Native proficiency in both written and spoken English
• Proficiency with CRM tools, preferably Salesforce and Hubspot
• Proficiency with social media platforms, especially LinkedIn, as well as AI tools
• Technical aptitude and curiosity for innovation
• 4-year Bachelor’s degree or equivalent practical experience

Benefits

• Competitive health and Wellness (medical, dental, and vision)
• Retirement plan with matching company contribution
• Life Insurance and Disability/Income Protection