Sales Development Representative

About Us

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business.

Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

As a Sales Development Representative, you will be responsible for generating new business opportunities for the entire Sophos product line through the qualification of inbound leads and through outbound prospecting efforts. This is a hybrid role that requires in-office presence in our downtown Dallas office every Tuesday, Wednesday, Thursday.

What You Will Do

• Exceed monthly quota for creation of qualified sales opportunities
• Manage a funnel of inbound leads and prioritize responses based on SLAs
• Hunt for new business opportunities using outbound prospecting techniques and make use of tools such as DiscoverOrg, LinkedIn Sales Navigator, and Account Based Marketing Services (ABM)
• Meet daily standards for number of outbound calls, emails, and other prospecting activities
• Effectively communicate with Sophos prospects using phone, email, LiveChat, SMS, and our Sales Engagement Platform (Outreach.io)
• Communicate authentically with passion, conviction, and integrity
• Able to articulate value and uncover needs during LiveChat conversations, phone calls, and email exchanges
• Perform research on companies as a component of lead generation and qualification utilizing the web and other research tools
• Effectively map out organizations and make cold calls to decision makers
• Ask probing, business-oriented questions and challenge prospects to reveal pain in their business that might be solved with improved cybersecurity
• Develop detailed summaries of qualified leads for Sales Reps and our Partners to understand their business pain, stakeholders, decision process, and motivation
• Update CRM (Salesforce.com) with conversations, competitive information, company size, decision making criteria and other pertinent information
• Attend and participate in weekly/monthly assigned Sales team meetings
• Provide feedback to Marketing and Sales that will help improve our prospecting and demand generation programs

What You Will Bring

• Must be a strong communicator, both written and spoken
• Demonstrates exceptional active listening skills
• Fearlessly takes action on new challenges
• Fast learner, unafraid to take educated risk and learns quickly from mistakes
• Results oriented, highly competitive and is compelled to exceed targets
• Understands how businesses work and how financial objectives drive the decision-making process
• Adapts approach and demeanor in real time to match the situation, picking up on situational cues and adapting in the moment
• Confident under pressure, rebounds from setbacks and sees adversity as a challenge to be overcome
• Maintains a positive attitude and is always supportive of colleagues
• Unintimidated by a prospects’ job title, experience, or demeanor
• Unquestionable ethics and integrity
• Adept at learning new skills to maximize tools, processes, and infrastructure in pursuit of objectives

Pay & Benefits

In the United States, the base salary for this role ranges from $47,600 to $79,100. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

• Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach.
• Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
• Employee-led diversity and inclusion networks that build community and provide education and advocacy
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities
• Global employee sustainability initiatives to reduce our environmental footprint
• Global fitness and trivia competitions to keep our bodies and minds sharp
• Monthly wellbeing webinars and training to support employee health and wellbeing
• Global wellbeing days for employees to relax and recharge

Cybersecurity as a Service Delivered | Sophos

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.