Sales Development Representative

About the role

The Sales Development Representative (SDR) serves as a trusted advisor to prospective buyers seeking software solutions across various industries. This role is responsible for engaging with inbound, marketing-qualified leads, understanding their business requirements, and guiding them through the software evaluation process.

Key Responsibilities

• Lead Engagement & Qualification
• Engage with inbound and marketing-qualified leads through phone calls, emails, and SMS.
• Conduct discovery conversations to understand business objectives, operational challenges, and software requirements.
• Qualify prospects based on defined criteria and assess their readiness to engage with software vendors.
• Maintain consistent follow-up communication to ensure a positive buyer experience.
• Consultative Advisory
• Act as a trusted advisor by providing objective guidance throughout the software selection process.
• MATCH PROSPECTS WITH RELEVANT SOFTWARE VENDORS BASED ON THEIR UNIQUE BUSINESS NEEDS.
• Deliver value-driven recommendations that help prospects make informed purchasing decisions.
• Build credibility and trust through active listening and needs-based conversations.
• CRM & Process Management
• Accurately document prospect interactions, qualification details, and engagement activities within HubSpot CRM.
• Maintain up-to-date records and ensure data integrity across all assigned accounts.
• Manage multiple prospect conversations simultaneously while meeting responsiveness standards.
• Cross-Functional Collaboration
• Work closely with Marketing, Vendor Success, and Client Fulfillment teams to improve lead engagement strategies.
• Share market feedback, buyer insights, and process improvement recommendations.
• Contribute to the optimization of outreach workflows and prospect experience.
• Market & Product Knowledge
• Develop a strong understanding of SaaS products, software categories, and industry trends.
• Stay informed about competitive offerings, market developments, and emerging technologies.
• Continuously enhance product and industry knowledge to improve advisory effectiveness.

Qualifications & Experience

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 2–3 years of experience in SaaS, B2B sales, client-facing, or consultative inside sales roles.
• Experience working with US-based customers and markets is preferred.
• Demonstrated ability to engage prospects through consultative, needs-based discussions.

About Software Finder

Software Finder is a leading B2B SaaS marketplace that helps businesses discover, compare, and select the right software solutions. Our platform connects companies with tailored software options based on their unique needs, supported by verified reviews and expert insights.

With a growing portfolio of software categories and a global user base, Software Finder is committed to simplifying the software selection process and empowering businesses to make informed decisions.

Our team is driven by a shared mission to innovate, collaborate, and deliver value to our users. As we continue to grow, we are always looking for talented individuals who are passionate about technology, customer success, and making an impact.