Sales Development Representative

About RestokeRestoke is on a mission to modernize restaurant operations. Our platform helps restaurant groups automate and streamline back-of-house workflows - from ordering and inventory to recipes, prep, and reporting. We’re already working with some of the most innovative and fastest-growing multi-location restaurants, and we’re just getting started. We’re a small, fast-moving team building software that operators actually love. If you’re excited about solving real-world problems for an industry that never slows down, you’ll thrive here. About the RoleWe’re looking for an energetic Sales Development Representative to help build pipeline and create new opportunities with restaurant and hospitality groups. This is a great role for someone earlier in their sales career, or someone coming from hospitality who wants to transition into the tech world. Your industry experience means you already understand the pressures operators face, the language they use, and the problems they are trying to solve. You’ll focus on prospecting, outbound outreach, qualifying potential customers, and booking high-quality meetings for our Account Executives. You won’t be responsible for closing deals - your job is to open doors, start strong conversations, and create qualified opportunities for the wider sales team.If you’re ambitious, confident speaking with operators, willing to learn, and excited to build a career in SaaS sales, this is a strong opportunity to get your foot in the door and grow with the team. Why Join Us?Be part of a high-growth startup with global reachCompetitive base salaryWork with cutting-edge technology that's making a real difference in the hospitality industryFlexible work arrangements with our hybrid office model What You’ll DoQualify and Nurture LeadsInbound Leads: Be the first point of contact for inbound leads, engaging with potential customers to understand their needs and ensure they meet our Ideal Customer Profile (ICP).Outbound Outreach: Proactively identify and reach out to potential prospects through strategic outbound efforts, initiating conversations to uncover opportunities and introduce them to our solutions.Leverage Your Hospitality Experience: Use your knowledge of the hospitality industry to connect authentically with prospects, empathizing with their challenges and building trust.Schedule Product Demonstrations: Identify high-potential leads and seamlessly hand them off to Account Executives, ensuring they are fully briefed for impactful demos.Pipeline Management: Maintain a steady flow of qualified leads through proactive outreach, including inbound lead engagement and outbound prospecting efforts.Gather Market Insights: Provide valuable feedback to the sales and product teams based on customer conversations to help refine strategies and product offerings. What We’re Looking ForAt least 2 years of hands-on restaurant or hospitality experience, across FOH, BOH, or management.Some B2B sales experience is preferred, but not required - we’re open to strong hospitality operators looking to make the move into tech sales.A strong understanding of restaurant operations, including inventory, labour, food costs, and the day-to-day pressures of running a venue.Confidence speaking with new people and the ability to build rapport quickly with restaurant operators.Strong written and verbal communication skills.Comfortable learning and using CRM systems and sales tools.Resilient and positive: comfortable with outbound activity, rejection, and staying motivated.Naturally curious and willing to ask good questions to understand a prospect’s challenges.Empathetic and personable: able to make prospects feel understood and build trust quickly.Proactive and energetic: willing to pick up the phone, reach out, follow up, and create opportunities.Adaptable and coachable: eager to learn, take feedback, and improve as you build your career in SaaS sales.Based in Austin or willing to relocate. This is a hybrid role with regular in-office time required. Compensation & Benefits$70,000 base + Uncapped CommissionHealth, dental, and vision benefitsFlexible PTOHybrid schedule with office time in Austin