Sales Development Representative

Role Purpose & Impact

Queue-it is looking for a motivated and results-driven Sales Development Representative to generate and qualify new business opportunities that fuel our growth. This is an early-career sales role designed for someone looking to build a career in B2B technology sales. You'll receive hands-on coaching and training while learning prospecting, qualification, account research, and opportunity development. In this role, you will engage prospective customers across multiple channels, identify their business challenges, and build strong relationships that create demand for Queue-it's solutions. By partnering closely with the wider sales organization, you will play a key role in developing a healthy pipeline and accelerating revenue growth. Location Requirement: Candidates must currently reside in Minnesota. This is a hybrid role requiring regular attendance at our Minneapolis office.

Responsibilities

• Generate qualified new business opportunities through outbound prospecting across email, phone, and social channels.
• Follow up on digital demand-generation activities and engage prospective customers in a timely and relevant manner.
• Research target accounts and identify key stakeholders, business challenges, and buying signals.
• Qualify and nurture leads in line with Queue-it's Ideal Customer Profile.
• Partner with business managers to support account targeting and opportunity development.
• Build trusted relationships with prospective customers while representing Queue-it's mission and values.
• Maintain accurate CRM records of customer interactions, sales activities, and qualification details.
• Ensure smooth handover of qualified opportunities to the wider sales organization.

Experience and Skills

Experience:

• 0–2 years of professional experience; sales or customer-facing experience is a plus, but not required.
• Interest in developing a career in B2B technology sales.
• Experience working in a goal-oriented or competitive environment is a plus.
• Familiarity with CRM or sales tools is helpful, but we'll provide training.

Skills:

• Strong communication skills and confidence engaging with new people.
• Curious and willing to research companies, industries, and business challenges.
• Comfortable engaging new prospects across phone, digital, and social channels and eager to learn modern, AI-enabled prospecting techniques.
• Organized and able to manage multiple priorities.
• Coachable, competitive, persistent, and motivated by results.
• Collaborative and eager to learn from experienced salespeople.

Benefits

• Global & collaborative workplace enriched by international perspectives (40+ nationalities), fostering teamwork across cultures.
• Strong sense of belonging, built through social activities and shared experiences.
• Trust reflected in both product and workplace culture, with a strength-based approach and flat hierarchy.
• Growth-oriented professional development, open communication, and opportunities to thrive.
• Modern Minneapolis office with collaborative spaces, quiet zones, free in-building gym access, skyway system access, beverage-stocked fridge, company-provided onsite lunch every Tuesday, and snacks.
• Affordable medical, dental, and vision insurance, effective the first day of employment.
• Health Savings Account (HSA) with company contributions.
• Flexible Spending Account (FSA) – health care, limited-use health care and dependent care options.
• 401(k) savings plan with company contributions, offering pre-tax and Roth options.
• Company paid long-term disability insurance.
• Company paid basic life and AD&D insurance.
• Employee Assistance Program (EAP).
• Option to enrol in: supplemental life insurance and AD&D insurance, spouse or domestic partner life insurance, child life insurance, supplemental AD&D, short-term disability, critical illness insurance, hospital indemnity insurance and accident insurance.
• 24 weeks paid leave in connection with birth and adoption of a child (must be employed nine months at the time of leave start).
• 9 Paid Holidays.
• Paid Time Off.
• $75 monthly cell phone reimbursement (if company-provided phone is declined).
• $60 monthly parking allowance (must come into the office three times a week each month to receive).

Pay

• Base salary: $50,000–$60,000 annually
• Variable compensation: performance-based incentive compensation, with target total annual compensation of approximately $70,000–$80,000 depending on performance with no cap.

Schedule

• Hybrid – 3 days in office, 2 days work from home.