Sales Development Representative

Fully remote position based in the United States, working on Eastern Standard Time.

About the role

As a Sales Development Representative (SDR), you will develop demand for the company's products and solutions by establishing relationships with prospective customers to create a viable sales pipeline through marketing lead generation campaigns and direct outreach. You will convey the value of the platform to potential clients, directly impacting the company's future success. This role offers opportunities for growth and professional development within and beyond the department.

Responsibilities

• Identify, engage, and qualify leads from various marketing channels (e.g., website, conferences) to ensure alignment with the company’s solutions.
• Conduct direct outreach to engage new leads, prospect into a technical audience, apply a deep understanding of the B2B sales cycle, and handle objections.
• Analyze lead generation trends and optimize outreach efforts based on feedback and performance metrics.
• Utilize phone, email, and social selling techniques to connect with key decision-makers, delivering compelling value propositions tailored to their needs.
• Serve as a liaison between marketing and sales, actively engaging in marketing campaigns, analyzing trends, and collaborating with Account Executives to nurture key prospects and facilitate a seamless transition from prospecting to closing.
• Consistently meet or exceed assigned quotas for Booked Meetings and Sales Accepted Leads (SALs), contributing to overall revenue growth.
• Track and report key sales development metrics, including conversion rates, meeting attendance, and engagement trends.
• Use sales tools (e.g., SalesForce) to maintain detailed and accurate records of customer interactions and pipeline.
• Proactively seek knowledge, stay informed about industry trends and innovations, and contribute to marketing strategies.

Requirements

• Bachelor’s Degree required.
• Minimum 1+ years of proven sales development experience (exceeding quota) or a customer-facing role engaging prospects, demonstrating strong communication, adaptability, and professionalism.
• Minimum 1+ years of experience working within a CRM system (Salesforce preferred).
• Ability to support clients during EST and currently based in the Eastern time zone in the United States.
• Strong organizational and time management abilities, with a disciplined approach to prospecting and follow-ups.
• Ability to thrive in a fast-paced, team-oriented environment while maintaining a high level of self-motivation and discipline.
• Comfortable speaking in front of an audience, whether in team meetings, client presentations, or sales pitches.
• Demonstrate a growth mindset, adaptability, and a commitment to continuous learning, with a willingness to learn and be coached.

Skills

• Accountability
• Adaptability
• Applied Learning
• Business Acumen
• Collaboration
• Customer Focus
• Dealing with Ambiguity
• Decision Making
• Driving for Results
• Initiating Action
• Planning and Organizing
• Technical/Professional Knowledge/Skills

About The Company

OnBoard sets the standard for what organizations can achieve with its board management software, helping boards function at a higher level to make a bigger difference in the world. Launched in 2011, OnBoard serves over 5,000 organizations and their 12,000 boards and committees in 60 countries. With customers in higher education, nonprofit, healthcare, government, and enterprise business, OnBoard is the leading board management provider. The company has grown from a class project at Purdue University in 2003 into a global leader, backed by JMI Equity and through acquisitions of eScribe and Govenda.

Benefits

• Fully remote work with company-provided equipment (laptop, software, etc.).
• Comprehensive medical, dental, and vision plan options (US-based employees).
• Employer contribution to Health Savings Account (HSA) for High Deductible Healthcare Plan participants.
• Medical and Dependent Care Flexible Spending Accounts.
• Basic life insurance ($50,000 or 1x salary, whichever is higher).
• Short- and long-term disability and Accidental Death and Dismemberment benefits at no cost.
• 401K Retirement Savings Plan with automatic 5% enrollment after 60 days and a generous company match (dollar-for-dollar on the first 3% of pay, $0.50 on the dollar for the next 2%, totaling 4%).
• Paid Time Off (PTO) and holidays (CAN-based employees).
• Employer-paid Life and Accidental Death Insurance (CAN-based employees).
• Contribution to Health Care Spending Account (CAN-based employees).
• Optional Life, LTD, Drug, Paramedical, Dental, and Vision Insurance (CAN-based employees).
• EAP (Employee Assistance Program) for all employees.
• Superannuation rate of 12% (AUS-based employees).
• Monthly stipend of $400 AUD for private medical insurance (AUS-based employees).
• Pension with 8% employer contribution (UK-based employees via EPG).
• Private Medical Insurance, Life Assurance, Income Protection, Critical Illness, Serious Illness Benefit, and Cashplan (UK-based employees).