Sales Development Representative

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems.

About the role

As a Business Development Representative (BDR) at New Relic, you’ll play a critical role in building pipeline and driving revenue by engaging prospects and introducing them to the value of our platform. This is a high-growth SaaS environment for driven, resilient sales professionals with a passion for sales and aspirations to grow into a closing role.

Our BDR team is at the forefront of our go-to-market strategy, partnering closely with Account Executives (AEs) to deliver impactful business outcomes for our customers. You’ll join a collaborative, high-energy team with personalized coaching, world-class tools, and significant opportunities for career growth.

Responsibilities

• Generate new business opportunities through outbound cold calling, personalized email outreach, and social selling.
• Pre-qualify inbound and outbound leads by understanding customer pain points and aligning them with New Relic’s solutions.
• Collaborate with AEs to research target accounts, identify key personas, and create tailored outreach strategies.
• Manage and grow a pipeline of prospects while maintaining consistent communication to nurture early-stage opportunities.
• Exceed daily, weekly, and monthly metrics, including qualified meetings and pipeline contribution, while delivering a stellar customer experience.

Requirements

• 1+ years of sales experience, preferably in a high-volume outbound prospecting role.
• Grit, drive, and the ability to thrive in a fast-paced, goal-oriented environment.
• Strong communication skills (written and verbal) with the ability to engage prospects at all levels.
• Comfort with cold calling and a track record of exceeding targets.
• Critical thinking skills to analyze customer needs and tailor messaging effectively.

Preferred Qualifications

• Experience in SaaS or technology sales.
• Familiarity with CRM tools like Salesforce and sales engagement tools like LinkedIn, 6sense, and sequencing tools.
• Proven success in creating and managing outbound prospecting campaigns.
• A customer-first mindset with enthusiasm for understanding technical solutions.

Please note that visa sponsorship is not available for this position.

Pay

Estimated On-Target Earnings Range: $66,000—$83,000 USD (salary plus target sales incentives). Pay varies by work location and may depend on job-related factors such as skills, qualifications, and experience. This role is eligible for a commission plan.

Benefits

• Healthcare, dental, and vision coverage.
• Parental leave and planning.
• Mental health benefits.
• 401(k) plan with company match.
• Flexible time-off.
• 11 paid holidays.
• Volunteer time off.
• Other competitive benefits designed to improve the lives of our employees.