Sales Development Representative

Mitti by SafetyCulture is a global tech company with an almost 1,000-person team building tools for the three billion frontline workers who keep the world moving. We offer big tech scale without corporate layers, and every permanent team member receives equity. This role is part of our next chapter—scaling smart with AI, a clear vision, and real ownership.

About the role

As a Business Development Representative, you’ll connect with prospective customers who have expressed interest in Mitti, learn about their businesses and challenges, and help determine how Mitti can support them. You’ll be one of the first points of contact for prospective customers and play a key role in creating a great customer experience.

No prior sales experience is required. We’re looking for curious, coachable, and competitive individuals excited to learn. With hands-on training, coaching, and mentorship from experienced sales leaders, you’ll develop consultative business conversation skills, create pipeline, and build a foundation for a career in technology sales.

Responsibilities

• Be one of the first points of contact for prospective customers interested in Mitti
• Connect with prospects through phone, email, and other channels to understand their business, priorities, and challenges
• Ask thoughtful questions, build rapport, and communicate how Mitti can solve real business problems
• Research companies, industries, and decision-makers to personalize outreach
• Qualify prospective customers and identify strong opportunities for Account Executives
• Use tools like Salesforce and Gong to manage outreach, customer conversations, and pipeline
• Collaborate with Sales, Marketing, and fellow BDRs to test new ideas, improve messaging, and generate high-quality opportunities
• Learn from regular coaching, call reviews, and feedback to continuously develop sales skills

Qualifications

• Early in your career and excited to build a career in sales, technology, or business
• Some exposure to sales, technology, customer-facing work, or a fast-paced environment (e.g., internships, part-time roles, campus organizations) is a plus but not required
• Excellent written and verbal communication skills
• Curious and comfortable asking questions to understand business problems
• Coachable and eager to learn, with the ability to apply feedback
• Self-motivated and results-oriented, with a desire to set and work toward goals
• Comfortable initiating conversations and building relationships with new people
• Able to thrive in a fast-paced environment where priorities evolve
• Experience with Salesforce, sales technology, or AI tools is a plus but not required
• Professional fluency in Spanish and/or Portuguese is a strong plus

Location & Schedule

This is a hybrid role based in Kansas City, MO, with an expectation of three days per week in the office. Our environment fosters collaboration with sales leaders, teammates, and cross-functional partners while offering flexibility throughout the week.