Sales Development Representative

About the role

The Sales Development Representative is HID Global’s outbound demand generation facilitator, focusing on outbound and inbound lead generation to build pipeline for the sales team. They also field inbound leads and partner with Marketing on ABM accounts to create qualified sales pipeline. This high‑impact role suits a passionate, outgoing salesperson eager to grow within HID Global’s sales function. HID powers trusted identities worldwide, enabling safe transactions, productive work, and free travel. Headquartered in Austin, TX with over 4,500 employees, HID is a high‑tech software company whose Identity and Access Management solutions protect more than 85 million user identities.

Responsibilities

• Understand client pain points rather than just pitching.
• Provide clear, persuasive articulation over phone, email, and video.
• Establish trust quickly in a remote setting.
• Use tone and pace to keep attention.
• Leverage tools like Salesforce or HubSpot for tracking and automation.
• Identify and reach leads through social media and calls.
• Determine prospect readiness, budget, and fit.
• Gain a deep understanding of product features and benefits.
• Confidently address client hesitation.
• Prioritize tasks to meet sales goals.
• Maintain motivation through setbacks.
• Identify client needs and provide tailored solutions.

Requirements

• High school diploma or GED required; a bachelor’s degree in business, marketing, or communication is preferred.
• Previous experience in inside sales, telemarketing, or outbound call centers is highly valued (2‑5 years preferred but not required).

Qualifications

• A demonstrated history of meeting or exceeding sales quotas and performance targets.

Skills

• Proficiency with CRM software (e.g., Salesforce, HubSpot).
• Microsoft Office Suite (Word, Excel, Outlook) and virtual communication tools.

Benefits

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering, allowing for work‑life balance.
• A vibrant, welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize potential.
• Opportunity to be part of a global organization pioneering hardware, software, and services that enable confident navigation of the physical and digital worlds.

Pay

Competitive salary and rewards package.