Sales Development Representative
About the Role
At Murphy’s Roofing Supply and Building Products, we believe that when you serve people well, everything else follows. Since 1977, this philosophy has guided our growth from a single roofing supply store into a leading independent building materials distributor across Illinois, Indiana, Louisiana, Mississippi, and Texas. As a family-owned company, we are committed to exceptional service, developing leaders, and creating long-term opportunities for our employees. We are seeking a motivated, results-oriented Sales Development Representative (Inside Sales Representative) to join our dynamic sales team, driving revenue by building relationships and delivering tailored solutions.
Responsibilities
- Build and maintain strong client relationships through effective communication, follow-up, and negotiation
- Partner with the sales team to identify new business opportunities and support account growth
- Collaborate cross-functionally with manufacturers, vendors, purchasing, warehouse, shipping, and service teams to ensure accurate and timely product delivery li>Respond promptly to customer inquiries, providing exceptional service and ensuring a positive customer experience
- Address customer concerns, including product inquiries, complaints, backorders, defective materials, and order or delivery issues
- Conduct product demonstrations and presentations to effectively showcase offerings
- Utilize CRM tools to track sales activities, manage pipelines, and analyze performance metrics
- Generate new business through outbound prospecting, including cold calling and follow-ups
- Participate in ongoing training, including sales meetings, factory tours, and industry trade shows
Qualifications
- Associate’s degree or equivalent work experience in sales (inside sales or account management preferred)
- Proven experience in customer service and client relationship management
- Proficiency in Microsoft Office, ERP systems, and CRM platforms
- Strong organizational, communication, and problem-solving skills
- Bilingual proficiency (e.g., English/Spanish) is required or strongly preferred
Benefits
- 401(k)
- Health, dental, and vision insurance
- Cell phone reimbursement
- Paid time off
Join our team and be part of a collaborative, fast-paced environment where your contributions directly impact our growth and success.