Sales Development Representative

Description

At ProNexis, we don't simply answer phones—we create exceptional first impressions that drive business growth. We're looking for highly motivated professionals who thrive in fast-paced sales environments, enjoy building relationships, and know how to turn conversations into opportunities. This role is ideal for candidates with experience in inside sales, B2B sales, appointment setting, business development, customer acquisition, or consultative customer service. If you're energized by solving problems, overcoming objections, and influencing buying decisions, we'd love to meet you.

What You'll Do

• Serve as the first point of contact for prospective customers across multiple marketing channels.
• Build rapport quickly and confidently guide customers through the sales qualification process.
• Ask thoughtful questions to understand customer needs and recommend the best next steps.
• Overcome objections regarding scheduling, pricing, timing, and services while maintaining a consultative approach.
• Schedule qualified appointments for our sales teams, maximizing every opportunity.
• Handle a high volume of inbound and outbound calls while delivering an exceptional customer experience.
• Accurately document conversations and customer information within our CRM.
• Collaborate with internal teams to ensure seamless customer experiences from initial contact through appointment completion.
• Resolve scheduling conflicts and customer concerns with professionalism and urgency.
• Identify priority situations and escalate when appropriate.
• Maintain and exceed key performance metrics related to quality, productivity, appointment conversion, and customer satisfaction.
• Stay knowledgeable on company services, promotions, and sales strategies.

What Makes You Successful

We're looking for professionals who naturally influence conversations rather than simply answer questions. Successful Candidates Typically Have Experience In Inside Sales, B2B Sales, Business Development, Sales Development Representative (SDR), Customer Success, High-volume Appointment Setting, Account Management, Consultative Sales, Lead Qualification, Call Center Sales.

Preferred Qualifications

• 2+ years of experience in sales, inside sales, B2B sales, business development, or high-performing call center environments.
• Proven ability to meet or exceed sales, conversion, or performance goals.
• Strong objection handling and negotiation skills.
• Excellent verbal and written communication.
• Ability to quickly build trust and credibility with customers.
• Comfortable managing multiple conversations and priorities in a fast-paced environment.
• Experience using CRM software.
• Self-motivated with a competitive mindset and a desire to continuously improve.

Why Join ProNexis?

The Ideal ProNexis Team Member Is Competitive without sacrificing customer experience. Confident speaking with decision-makers. Resilient when facing objections or rejection. Driven by goals and performance metrics. Curious and an active listener. Coachable and eager to improve. Professional, dependable, and accountable. Comfortable adapting to change and learning new systems quickly.