Sales Development Representative

About the role

We are hiring a Sales Development Representative to build local business relationships through planned pop-ins and territory bids. You will find relevant bid opportunities, prepare responses, coordinate approved submissions, and manage follow-through. You will spend approximately 60% of your time on pop-ins, and 40% on bid work. Extrity Services provides security staffing, de-escalation training, management training, consulting, and site-specific standard operating procedure development. This role combines a professional, hospitality-minded approach in the field with organized, accurate bid work. Location: field-based in Greater Philadelphia, Pennsylvania. Primary area: Philadelphia and Philadelphia County. Reports to: Sales Leadership.

Responsibilities

• Plan pop-in routes by industry and geographic cluster.
• Meet decision-makers, introduce relevant Extrity services, and learn about their needs.
• Maintain accurate territory account lists.
• Verify decision-makers and company, site, and contact information, remove duplicate company and location records, and associate contacts with the correct companies in the CRM.
• Follow through on pop-ins and bids with tailored calls and emails to develop qualified meetings, site walkthroughs, or bid opportunities.
• Qualify opportunities by need, timing, budget, decision-maker, and fit.
• Record each outreach touch, its source, conversations, and next steps in HubSpot the same day.
• Find and track relevant bids in the assigned territory.
• Review requirements and coordinate with leadership on which opportunities to pursue.
• Maintain a bid tracker covering deadlines, required documents, questions, internal owners, approvals, submission status, and next steps.
• Prepare bid answers and response packages using approved company information.
• Coordinate required pricing, service details, and supporting documents with leadership. Steve approves pricing.
• Check responses for completeness, obtain company approval, and submit approved bids by the required deadlines.
• Confirm receipt and retain submission records.
• Manage clarifications, follow-up, and status updates through the outcome, and coordinate the handoff of awarded work.
• Contractual commitments and signatures remain with authorized company signatories. Any later pricing autonomy requires concrete company pricing standards to be established and authority to be assigned.

Requirements

• Strong written and verbal communication, confidence meeting new people in person, and care with detailed written responses.
• A professional, punctual, hospitality-minded approach and persistence in following up.
• Organization for managing routes, account data, bid deadlines, and CRM records; ability to travel within the assigned territory.
• B2B sales, service sales, security, staffing, hospitality, or field outreach experience is preferred.
• HubSpot or other CRM experience is preferred.

Pay

The role includes base salary plus residual commissions. The base salary changes according to the following annualized rates: Month 1: $60,000; Month 2: $45,000; Month 3 and thereafter: $30,000. Residual commissions follow Extrity’s Sales Matrix commission plan. For approved credited accounts, the hourly residual equals the approved account-specific residual percentage multiplied by Extrity’s total hourly project cost.

Schedule

Monday through Friday, 9:00 a.m. to 5:00 p.m., local territory time.

Benefits

• Approved business miles driven in a personal vehicle are reimbursed at the IRS business mileage rate in effect on the travel date.
• Business parking and tolls are reimbursed with receipts.
• Ordinary commuting and personal travel are excluded.
• Reimbursable business travel is determined using the assigned work location.
• The mileage rate covers vehicle operating costs; gasoline is not reimbursed separately for the same personal‑vehicle miles.
• Submit mileage logs and receipts weekly. Each mileage log must record the date, business purpose, origin and destination, and business miles.
• Approved reimbursements are separately itemized from wages.
• Obtain Leadership approval in advance for travel outside the assigned territory, overnight trips, and business meals.
• Ordinary local lunches are personal expenses and are not reimbursable.