Sales Development Representative

About the role

We are seeking a talented Inside Sales Representative to contribute to our ambitious acquisition and growth objectives. The ideal candidate will have a passion for luxury products, excellent communication skills, and a proven track record in exceeding sales targets. In this role, you will drive sales growth, build strong relationships with prospects, and provide exceptional service while working with a team committed to helping prospects focus on what matters most.

On-target earnings (OTE) for your first full year are $80–90K, consisting of a $50K base salary (with an unrecoverable 4-month commission guarantee during ramping/training) and uncapped commission. Earnings are based on successfully hitting established performance metrics.

Responsibilities

• Proactively reach out to potential and existing prospects via phone, email, and other channels—both independently and as part of a team—to generate sales and meet or exceed targets.
• Build and maintain strong relationships with prospects, understanding their needs and preferences to provide personalized service and product recommendations.
• Develop and maintain deep knowledge of our Membership offerings, including features, benefits, value propositions, and portfolio details.
• Maintain accurate records of sales activities, prospect interactions, and performance metrics using CRM platforms (Salesforce, Salesloft).
• Collaborate with Sales, Marketing, and Member Services teams to develop and implement strategies, best practices, and updates.
• Gather and relay relevant feedback from prospects to the Regional Sales Director, both qualitatively and quantitatively.
• Stay informed about industry trends, competitor activities, and market conditions to identify new sales opportunities.
• Research, generate, and route qualified prospects to Regional Sales Directors according to organizational qualification parameters.
• Develop and engage with new and database opportunities using individual and team strategies set by leadership.
• Demonstrate resilience in receiving and giving feedback while upholding organizational integrity.

Requirements

• Minimum of 3–5 years of experience in inside sales, outside sales, or an equivalent individual contributor role, preferably within the luxury goods or high-end retail industry.
• Proven track record of quota attainment (quantitative data required).
• Experience in B2C sales, including relationship selling (active listening, rapport building, uncovering drivers).
• Strong sales background with expertise in objection handling and negotiation.
• Ability to build relationships and elicit trust with high-net-worth individuals.
• Proficiency in CRM software and Microsoft Office Suite.
• Detail-oriented with strong organizational, multitasking, and time-management skills.
• Passion for luxury products and a keen eye for detail.
• Self-motivated, goal-oriented, and able to recognize uncertainties and ask questions.
• Professional demeanor and appearance with a positive attitude and proven reliability.

Qualifications

• A bachelor’s degree in Business, Sales, Communication, or a related field is preferred.
• Excellent communication, discovery, and interpersonal skills.

Pay

On-target earnings (OTE) for your first full year are $80–90K, consisting of a $50K base salary (with an unrecoverable 4-month commission guarantee during ramping/training) and uncapped commission.