Sales Development Representative

About the role

The Sales Development Representative (SDR) is responsible for generating and qualifying new business opportunities for Brite. This role uses a proactive, consultative approach to identify prospective clients, understand their technology and business challenges, and introduce Brite’s managed IT, cybersecurity, and cloud solutions.

Responsibilities

• Prospect and identify potential customers through outbound calls, emails, LinkedIn outreach, networking, and marketing‑generated leads.
• Qualify prospects by understanding their business needs, technology environment, IT challenges, and cybersecurity concerns.
• Schedule and coordinate discovery meetings for Account Executives and Solutions Consultants.
• Develop and maintain a pipeline of qualified opportunities within target industries and market segments.
• Research prospective organizations and key decision‑makers including CEOs, CFOs, CIOs, IT Directors, and Operations leaders.
• Maintain accurate records of prospect interactions and activities within the CRM system.
• Collaborate with sales and marketing teams on campaigns, lead generation initiatives, and account‑based outreach strategies.
• Follow up promptly on inbound inquiries and marketing‑qualified leads.
• Meet or exceed activity and opportunity generation goals, including calls, emails, meetings set, and qualified pipeline created.
• Stay informed on Brite's managed services, cybersecurity offerings, cloud solutions, and industry trends.
• Participates in special projects as required.
• Accomplishes all other duties and tasks as appropriately assigned or requested.
• Travel Requirements: This position may require occasional travel to customer locations, industry events, Brite offices, or other business‑related meetings. Candidates must be willing and able to travel as needed.

Requirements

• Bachelor's degree preferred or equivalent professional experience.
• 1+ years of sales, customer service, business development, or lead generation experience.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational and time management abilities.
• Comfortable making outbound calls and engaging prospects at all organizational levels.
• Ability to work independently while thriving in a team‑oriented environment.
• Proficiency with Microsoft 365 and CRM platforms.

Skills

• Preferred experience selling or supporting technology solutions, managed services, SaaS, cybersecurity, or cloud services.
• Familiarity with consultative selling methodologies.
• Experience using CRM and sales engagement tools such as HubSpot, Salesforce, ZoomInfo, Salesloft, or similar platforms.
• Understanding of managed service providers (MSP), cybersecurity, networking, or IT infrastructure concepts.

Pay

The base salary range for this role is $50,000–$55,000, with expected on‑target earnings (OTE) of $65,000–$70,000.