Sales Development Lead

Key Responsibilities

• Manage, coach, and develop SDR team members to improve outreach quality and productivity
• Conduct regular performance reviews and call coaching sessions
• Develop scripts, messaging frameworks, and outreach strategy
• Ensure CRM hygiene and process compliance

Pipeline development

• Conduct outbound prospecting into target accounts as a contributing individual
• Book qualified meetings for assigned sales representatives across five branches
• Auxiliary support for account targeting, prioritization, and data usage
• Support meeting generation for events and tradeshows, including pre-event outreach and post-event follow-up

Account intelligence

• Contribute to the development of account scoring and targeting frameworks for both the SDR and outside sales teams
• Help gather and organize account-level data to improve targeting precision and outreach relevance

Performance management

• Track team meeting performance against monthly and quarterly goals
• Improve meeting quality through structured sales feedback loops
• Optimize prospecting processes and contribute to ongoing department development

Skills, Knowledge and Expertise

• Experience in a sales, business development, or client-facing role — sales development experience strongly preferred
• Strong communication and outreach skills with an ability to coach others on messaging and objection handling
• Comfortable working with CRM tools — we use HubSpot; familiarity with Salesforce or similar platforms is also valued
• An analytical mindset with an ability to work with data to prioritize accounts and measure performance
• Organized and process-oriented, with attention to data quality and workflow consistency
• Experience in IT services, managed services, or B2B technology sales is a plus

Benefits

• 12 days of accrued vacation in your first year
• 6 days Sick time
• 8 hours of volunteer time
• Medical, Dental, and Vision insurance (employee portion fully paid)
• Company paid Life, STD, and LTD
• Professional Development Plan
• 401k with company match
• Profit Sharing