Sales Development / Inside Sales Rep - Austin TX

About the role

MLC CAD Systems partners with innovative companies to develop life-changing products using design and manufacturing solutions. As the first point of contact for many sales leads, the Inside Sales team plays a critical role in understanding customer and prospect needs, identifying how MLC CAD Systems can help achieve their business outcomes, and driving sales growth. This is an in-office position based in Austin, Texas.

The role offers an intensive ramp-up program and ongoing professional development, providing clear opportunities for career advancement for driven individuals.

Responsibilities

• Learn and stay current on MLC CAD Systems' products and services, including CAD & 3D printing solutions (SOLIDWORKS, Markforged, and Formlabs).
• Establish and manage a sales pipeline through inbound and outbound lead qualification.
• Prospect new accounts and engage the existing customer base via phone calls, email, online chat, and social media.
• Schedule and conduct online discovery meetings and product demonstrations.
• Collaborate with Marketing and local sales teams to plan and promote events and other lead-generation activities.
• Accurately maintain and update customer, prospect, and sales activity information in the CRM.
• Actively manage the sales pipeline and close transactional business with persistence, professionalism, and drive.

Requirements

• Bachelor's degree.
• Goal-oriented with a strong sense of accountability.
• Driven to learn, develop, and grow professionally.
• High energy and a positive attitude.
• Ability to work efficiently, manage priorities, and follow through.
• Strong attention to detail and established processes.
• Highly effective written and verbal communication skills.

Benefits

• Competitive salary starting at $60,000–$70,000.
• 100% employer-paid employee medical coverage, with an HSA option available.
• 4 weeks of PTO, accruing from day one.
• 401(k) retirement plan with company match.