Sales Development Executive

About the role

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision‑making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. This position promotes and sells the organization’s Commercial Print, Packaging, Labels, and Direct Mail products to new and existing customer accounts, driving revenue and expanding the customer base.

Responsibilities

• Pursue sales leads; visit existing and new customers of strategic importance.
• Assess customer needs and suggest appropriate products and services.
• Respond to complex customer inquiries; negotiate prices and delivery times within authority and close sales orders to meet revenue targets.
• Identify, research, and contact prospective customers; build positive relationships to generate future sales and repeat business.
• Refer sales leads, customer feedback, and competitor information to appropriate internal contacts.
• Develop long‑term sales plans for key customers, monitor, and adapt activities to meet objectives.
• Establish annual, quarterly, monthly, or weekly sales plans and prioritize personal activities to meet targets.
• Coach and mentor less experienced sales representatives.
• Recommend additional solutions and services, highlighting advantages and utilizing internal tools and resources.
• Partner with internal resources to execute targeted deliverables in a timely manner.
• Provide extraordinary internal and external customer service throughout the sales process.
• Forecast accurately and maintain records in Salesforce.com.
• Perform other related duties and participate in special projects as assigned.

Qualifications

• Bachelor’s degree in a discipline related to the function of work.
• 3 years of relevant sales experience; commercial print or direct mail experience desired but not required.
• Ability to present to C‑Level and senior management executives.
• Excellent written and verbal communication skills.
• Strong analytical skills to identify critical elements, variables, and alternatives for solutions.
• Organizational ability to prioritize resources and incorporate new information.
• Effective communication across all organizational levels to negotiate outcomes and convey information.
• Commitment to ongoing job‑skills training and continuous learning of RRD’s products and services.
• Clear knowledge of the selling cycle with daily cold‑calling capability.
• Proficiency with standard software such as Word, PowerPoint, and Excel.

Pay

• Non‑recoverable draw for the first 6 months: $50,000 – $150,000 per year.
• After the initial period, the draw may change or decrease.
• 100% commission‑based role with unlimited earning potential.
• Actual rate of pay may vary based on education, skills, experience, performance, shift, and geographic location.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Disability insurance.
• 401(k) with company match.
• Life insurance and other voluntary supplemental insurance coverages.
• Parental leave and adoption assistance.
• Tuition assistance.
• Employer/partner discounts.