Sales Development Associate
About the role
The Sales Development Associate (SDA) is an entry-level role designed to build foundational knowledge in sales, customer engagement, building materials, and operational processes within US LBM.
Responsibilities
- Develop strong product knowledge, including features, pricing, competitive positioning, and building material applications.
- Support inside sales activities: quoting, order coordination, CRM updates, and customer follow-up.
- Participate in ride-alongs and client meetings to build consultative selling and relationship skills.
- Collaborate with design teams to understand project specs, blueprint reading, and material take-offs.
- Complete structured sales training (prospecting, objection handling, account management fundamentals).
- Identify new customer opportunities and assist with outreach and territory development.
- Analyze customer needs and recommend appropriate product solutions.
- Learn load building, delivery processes, inventory management, and operational workflows.
- Utilize systems including Bistrack, Insights Platform, Revenue Roadmap, and other US LBM tools for quoting and reporting.
- Build foundational knowledge of customer service standards and long-term relationship management.
Requirements
- High School Diploma or equivalent required.
- Bachelor's Degree preferred.
- Prior experience in sales, customer service, or building materials is helpful but not required.
Qualifications
- Strong communication and interpersonal skills.
- Willingness to learn building materials and construction applications.
- Ability to learn technical product information and apply it in customer conversations.
- Detail-oriented with strong organizational and follow-up skills.
- Comfortable working in a fast-paced, team-oriented environment.
- Proficiency with Microsoft Office; experience with CRM or ERP systems is a plus.
Skills and Abilities
- Strong communication and interpersonal skills.
- Willingness to learn building materials and construction applications.
- Ability to learn technical product information and apply it in customer conversations.
- Detail-oriented with strong organizational and follow-up skills.
- Comfortable working in a fast-paced, team-oriented environment.
- Proficiency with Microsoft Office; experience with CRM or ERP systems is a plus.
Benefits
US LBM is committed to providing a supportive and inclusive work environment where all employees are treated fairly and with respect. We offer a competitive pay range of $24.00 - $28.00/hour, along with a comprehensive benefits package that includes health insurance, retirement plans, and paid time off.
Pay
Pay Range: $24.00 - $28.00/hour
Schedule
Hours may vary based on business needs.
Benefits
US LBM offers a comprehensive benefits package that includes health insurance, retirement plans, and paid time off.
Skills
- Strong communication and interpersonal skills.
- Willingness to learn building materials and construction applications.
- Ability to learn technical product information and apply it in customer conversations.
- Detail-oriented with strong organizational and follow-up skills.
- Comfortable working in a fast-paced, team-oriented environment.
- Proficiency with Microsoft Office; experience with CRM or ERP systems is a plus.
Benefits
- Comprehensive benefits package including health insurance, retirement plans, and paid time off.
Pay
Pay Range: $24.00 - $28.00/hour
Schedule
Hours may vary based on business needs.
Qualifications
- High School Diploma or equivalent required.
- Bachelor's Degree preferred.
- Prior experience in sales, customer service, or building materials is helpful but not required.
Skills and Abilities
- Strong communication and interpersonal skills.
- Willingness to learn building materials and construction applications.
- Ability to learn technical product information and apply it in customer conversations.
- Detail-oriented with strong organizational and follow-up skills.
- Comfortable working in a fast-paced, team-oriented environment.
- Proficiency with Microsoft Office; experience with CRM or ERP systems is a plus.
Equal Opportunity Employer
We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.