Sales & Design Specialist-Maryland

About the role

As a Sales & Design Specialist at Herman Miller, you’ll be the face of a brand that has defined modern furniture for over a century. You’ll guide clients through a personalized journey—blending your design sensibility with consultative selling to help them create spaces that support their wellness and productivity.

This is more than a retail role—it’s a chance to become a trusted advisor and design consultant for clients who value quality, ergonomics, and timeless style. You’ll report directly to the General Manager and play a key role in driving the store’s success.

Responsibilities

• Inspire and educate clients through in-store demonstrations and personalized consultations
• Design tailored solutions that align with clients’ needs, preferences, and wellness goals
• Drive sales by building strong client relationships and proactively following up on leads
• Collaborate with the A&D (Architecture & Design) community to grow brand awareness and partnerships
• Maintain visual merchandising standards and ensure a premium store experience
• Process transactions and manage orders with accuracy and efficiency

Requirements

• Proven experience in retail sales, interior design, or client-facing design consultation
• Strong interpersonal and communication skills with a client-first mindset
• Proficiency in Microsoft Office and design/rendering tools
• Ability to lift/move items over 20 lbs and adhere to safety protocols
• Flexibility to work weekends, holidays, and extended hours as needed

Qualifications

• Qualified applicants representing a wide range of backgrounds and abilities
• Commitment to equal opportunity employment, including veterans and people with disabilities

Skills

• Proven sales and customer service skills
• Strong design and problem-solving abilities
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Benefits

• Competitive hourly base with uncapped commission on shipped items
• Performance-based bonus plan
• Medical, dental, and vision insurance
• Paid vacation, holidays, and parental leave
• 401(k) with 4% company match
• Commuter benefits up to $150/month
• Generous employee discounts
• Store Hours: Open daily, Sunday through Saturday (weekend and holiday availability required)

Pay

Competitive hourly base with uncapped commission on shipped items

Schedule

Open daily, Sunday through Saturday (weekend and holiday availability required)