Sales/Customer Service Representative

About the role

Learn elite sales skills inside a high-performance, coached sales system.

Badger Brothers Moving is one of the fastest growing companies in Wisconsin. As we continue to expand throughout the state, we're looking for high-quality people to grow with us by joining our Sales & Customer service team.

Responsibilities

• Handle inbound phone calls and emails from customers requesting moving estimates
• Lead structured sales conversations using our proven call framework (we train you)
• Ask strong questions, build value, present price confidently, and close
• Follow up with unscheduled leads
• Participate in regular call monitoring, reviews, and coaching sessions
• Continuously improve by mastering the fundamentals of great sales calls

Qualifications

• Coachable & feedback-driven
• Competitive, but team-oriented
• Comfortable on the phone
• Process-driven
• Intrinsically motivated
• Reliable, consistent, and on-time

What we're looking for

• You don’t take feedback personally - you use it to get better. You like knowing exactly where you stand.
• You want to win, while respecting standards, systems, and accountability.
• You communicate clearly, confidently, and professionally.
• You can follow a framework, execute consistently, and avoid cutting corners.
• You don't need to be micromanaged. You improve because you want to.
• You want to get really good at sales—not just “have a sales job.”
• The team depends on you showing up and being dependable.

This Role Is NOT a Fit If:

• You dislike call reviews or coaching
• You prefer improvising instead of following a system
• You want a low-feedback, low-accountability environment
• You’re just looking for a temporary job or a pay check
• You often call off work or struggle with attendance

Benefits

• No cold calling - 100% inbound leads
• Paid holidays, vacation days, and personal time off.
• Health, Vision and Dental Insurance
• Clear upward mobility within a rapidly growing company

Compensation

$18-20.00/hour PLUS commission
Agents averaging $22-25/hour WITH commissions added

About Us

Badger Brothers Moving is not just any moving company; we're a testament to hard work, dedication, and an unwavering commitment to excellence. Founded by University of Wisconsin-Madison alumni, we've quickly grown from a local service into a powerhouse, known across Wisconsin for our unparalleled moving services. Our journey is marked by significant achievements, including being honored on the Inc. 5000 list for four consecutive years as one of the fastest-growing companies in America, and being voted Best of Madison three times.

Our Mission

At Badger Brothers Moving, we believe that "Great PEOPLE make Great Movers." This core philosophy has guided us through over a decade in the business, over 30,000 successful moves, and has been the bedrock of our unrivaled experience, innovation, and customer care. Our proven, time-tested processes ensure we provide the best moving services in Wisconsin, if not the entire country.

Why Join Us?

Being a part of Badger Brothers Moving means you're joining a team that values each member's contribution to our success. We're not just co-workers; we're a family that supports one another in achieving personal and professional growth. Our accolades speak volumes about our commitment to excellence, but it's our day-to-day operations, filled with integrity, respect, and teamwork, that truly make us stand out.

Apply

If you meet the qualifications above, please send a resume AND cover letter for consideration.