Sales Counselor - Senior Living

About the role

Buckner Retirement Services Community: Parkway by Buckner

Location: Houston, TX onsite
Address: 1321 Park Bayou Dr, Houston TX 77077
Job Schedule: Full-Time

Responsibilities

• Effectively communicate the value of health, social and community benefits to prospective residents of Parkway Place.
• Consistently achieve established sales goals and meet performance expectations.
• Effective and timely use of the CRM system in the selling process.
• Use Sales Performance Indicators (SPI's) to set goals and diagnose areas of strength and needed improvement.
• Achieve monthly SPI goals.
• Establish and effectively maintain professional communications with prospective residents and key influencers using telephone, emails, home visits, and approved methods to facilitate the selling process and close the sale.
• Exercises excellent professional meeting management skills with residents, family members, and others.
• Maintain proficient understanding of business documents related to residency, including residency contracts.
• Accurately articulate document content to prospective and new residents.
• Convey information timely and accurately and respond to questions promptly.
• Sets seeks assistance from the Director of Sales and Marketing, Executive Director and legal team as needed to ensure language understanding and accuracy of information.
• Manage the sales process from first inquiry to receipt of deposit and ensures a smooth transition for new resident move-ins.

Requirements

• Bachelor's Degree in communications, marketing, or other related fields of study preferred.
• Minimum three-year related experience.
• Requires current proficient-level experience and working knowledge of Microsoft Office Suite.
• Requires proficient ability to create professional documents using Microsoft Office software.
• Requires proficient ability to create complex Excel spreadsheets using formulas and pivot tables required.
• Requires ability to use up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or 10 pounds continuously to move objects.

Qualifications

• Passionate about working with seniors.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize responsibilities.
• Proficiency in Microsoft Office Suite.
• Flexibility to work evenings, weekends, and holidays as needed.

Skills

• Excellent verbal and written communication skills.
• Ability to build relationships and engage with residents and their families.
• Proficiency in CRM systems.
• Knowledge of senior living industry best practices.

Benefits

Not specified

Pay

Not specified

Schedule

Full-Time