Sales Counselor- Assisted Living and Memory Care

About the role

We are seeking an energetic, relationship-driven AL/MC Senior Living Sales Counselor to join our Sales & Marketing team. This role is responsible for guiding prospective residents and families through the decision-making process, conducting tours, following up on inquiries, and meeting occupancy goals.

Responsibilities

• Respond promptly to inquiries and maintain consistent, professional follow-up.
• Conduct engaging, informative community tours that highlight lifestyle, amenities, and services.
• Build strong relationships with prospective residents, families, referral sources, and the local community.
• Maintain accurate documentation in the CRM system, including leads, tours, follow-ups, and conversions.
• Meet or exceed monthly and quarterly occupancy and sales goals.
• Participate in community outreach, networking events, and internal marketing initiatives.
• Collaborate with the Sales Director, Executive Director, and interdisciplinary team to ensure a smooth move-in process.

Qualifications

• Prior experience in senior living sales, hospitality, real estate, healthcare admissions, or related field preferred.
• Strong interpersonal and communication skills—both written and verbal.
• Ability to connect with seniors and families with empathy, patience, and professionalism.
• Proficiency with CRM systems (e.g., Sherpa, Yardi, MatrixCare) a plus.
• Self-motivated with exceptional follow-up and organizational skills.
• Ability to work some evenings/weekends as needed for events or tours.

Benefits

• Competitive salary plus commission/bonus structure.
• Health, dental, and vision insurance.
• Paid time off and retirement benefits.
• Supportive team environment.
• Opportunity to make a real difference in the lives of seniors and their families.

Pay

$30-$33. per hour PLUS commission

Schedule

Full-time