Sales Coordinator - Hilton Garden Inn North Little Rock

What You Will Be Doing

• Support the Director of Sales with daily sales operations, account management activities, and strategic initiatives.
• Manage incoming sales inquiries, qualify leads, and direct opportunities to the appropriate sales team members.
• Utilize hotel sales systems such as Meeting Broker, Lanyon, CRM platforms, and other lead management tools to respond to and track business opportunities within established timelines.
• Aid in maintaining Local Negotiated Rate (LNR) and National Corporate account information and client relationships.
• Cook up group room blocks, including reservations, contracts, cutoff dates, billing details, rooming lists, and communication with hotel departments.
• Aid in the planning and coordination of meetings, conferences, weddings, social events, and SMERF groups.
• Conduct prospecting and telemarketing activities to identify new business opportunities within targeted market segments.
• Maintain accurate sales records, reports, account histories, calendars, databases, and client files.
• Aid in the creation and execution of sales campaigns, marketing initiatives, and quarterly action plans.
• Prepare and distribute daily, weekly, and monthly sales reports.
• Communicate group details, special requests, and event information with Front Office, Food & Beverage, Housekeeping, and other hotel departments.
• Participate in sales blitzes, networking events, community organizations, and professional associations to promote the hotel and generate new business.
• Provide exceptional customer service throughout the sales process, from initial inquiry through post-event follow-up.
• Support additional projects, task forces, and responsibilities as assigned by hotel leadership.

What You Bring

• Previous experience in hotel sales, hospitality, event coordination, customer service, or administrative support preferred.
• Ace in communication, relationship-building, and customer service skills.
• Strong organizational and time management skills with the ability to manage multiple projects and deadlines.
• Ability to negotiate, influence, and communicate effectively with clients, guests, and internal teams.
• Experience with Microsoft Office programs, CRM systems, hotel sales systems, or Property Management Systems (PMS) preferred.
• Ability to analyze information, maintain accurate records, and support revenue-generating initiatives.
• Ability to work independently and as part of a collaborative team.
• Ability to travel locally for client meetings, sales calls, and networking events.
• A valid driver's license and reliable transportation may be required.

Physical Requirements

• Frequent sitting, computer use, standing, walking, and occasional bending, reaching, and lifting.
• Candidates should be able to lift and move up to 25 pounds with or without reasonable accommodation.
• Work is primarily performed indoors in a professional hotel environment with occasional local travel for sales activities and events.

About Midas Hospitality

Midas Hospitality is a leading hotel management, development, and investment company with a portfolio of over 40 hotels across 14 states and more than 1,000 associates. Founded in 2006, we are committed to delivering exceptional guest experiences while fostering a people-first culture focused on growth, teamwork, and opportunity. At Midas Hospitality, our associates are the heart of our success, and we are dedicated to creating an inclusive workplace where team members can develop their careers, make meaningful contributions, and be recognized for their achievements. We are proud to be an Equal Opportunity Employer and maintain a drug-free workplace.