Sales Coordinator- HDI Sales

About the role

Sales Coordinator works directly with the sales team to ensure the item setup and asset delivery to retailers is fully executed. Focus is on meeting retailer deadlines and accuracy of information communicated internally and externally.

Responsibilities

• Establishes as the Administer of Bandai to the retailers and is responsible for maintaining the retailer interface websites and systems.
• Seeks out and meets all retailer deadlines for retailer item setup and asset delivery.
• Uses internal tools and applications to set up items and assets in retailer systems/websites.
• Fills out, ensures accuracy, and communicates any manual set item and asset set up forms required by retailers.
• Maintains outside applications to support item and asset set up and ongoing maintenance.
• Works with 3rd party set up companies to ensure they have accurate item and asset set up information.
• Works closely with Sales Director/NAM to develop retailers selling tools and decks.
• Aids in design of selling tools in MS applications.
• Works with Brand Strategy to ensure product information and assets are updated and accurate.
• Ensure the processing of receiving and communicating item set and asset delivery is accurate and efficient.
• Communicate with Order Management to confirm accuracy of items shipping to retailers.
• Aid with training for Sales Team members on process, tools and applications where pertinent.
• Problem solves any errors in retailer systems and works directly with retailer merchant teams for resolution.
• Responsible for item set up and asset delivery.

Requirements

• Accuracy – Works with minimal/acceptable error rate; seeks help for problems; pays attention to detail; follows established work procedures; alerts others when preventable problems arise.
• Reliability – Consistently dependable in meeting work expectations; keeps commitments.
• Judgment – Makes reasonable and defensible decisions based on relevant information.
• Loyalty – Keeps confidential company information; follows company policies; seeks management approval when necessary; reports violations of company policies.
• Communication – Writes and speaks with accuracy and sensitivity; outlines timing when conveying information; and respects different communication styles.

Core Skills

• Attention to Detail
• Computer and Application Usage
• Problem Solving
• Mental, Physical, And Environmental Requirements
• Work Environment
• Noise Level
• Physical Requirements
• Travel

Qualifications

• Bachelor’s degree preferred from four-year college or university or equivalent in any related field.
• Experience in supporting a sales organization or a retailer merchant team in sales support or associate buying experience in a fast pace, high volume, owner operator environment.
• Must have experience working cross functionally with the ability to problem solve and resolve customer and internal issues.
• Experience working with ERP systems and outside applications.
• Intermediate to advance proficiency in MS Office suites.
• Strong research and problem-solving abilities.
• Extreme attention for detail.
• Accurate for data entry skills.
• Highly organized.
• Good analytical skills.
• Ability to work independently and excel with minimal supervision.

Skills

• Attention to Detail
• Computer and Application Usage
• Problem Solving
• Mental, Physical, And Environmental Requirements
• Work Environment
• Noise Level
• Physical Requirements
• Travel

Benefits

N/A

Pay

N/A

Schedule

N/A