Sales Coordinator

About the role

This opportunity is in a fast-paced, hardworking commercial environment that is a great place to work. We are passionate about what we do; we work intelligently and responsibly whilst having fun delivering on business targets.

Responsibilities

• Sales/Business specific office duties and administration such as sales order processing, invoicing, delivery notes, reporting and responding to customer enquiries
• Aid with managing online sales platforms (e.g., Not On The High Street, Etsy), including processing and dispatching orders, maintaining accurate product listings and monitoring stock levels
• Deliver outstanding customer service through timely, accurate and professional communication with retail partners and internal teams
• Prepare sales data for presentations
• Drive sales and represent the brand at key tradeshows throughout the year
• Organise, manage and update relevant sales data using database applications
• Type and word-process various documents and electronic information
• Prepare reports, data and insights to support the Sales Manager in decision-making and planning
• Provide sales and customer service support to customers and key stakeholders

Requirements

• A background in sales order processing
• An understanding of the manufacturing environment and associate dispatch deadlines and challenges would be highly beneficial
• Experience in both sales order processing and export of goods from the UK
• Excellent communication skills and an unflappable nature
• High level of experience in sales administration in a fast-moving sales production environment, ideally dealing within the manufacturing industry
• Excellent Microsoft Office skills, concentrating on Microsoft Excel in particular
• Self-motivated and proactive
• Excellent telephone manner
• Customer-focus driven
• Initiative to work alone but also as part of a wider team
• Strong attention to detail and the ability to complete tasks in a time-efficient manner

Qualifications

Not specified

Skills

• Excellent communication skills
• High level of experience in sales administration
• Microsoft Office skills, particularly Excel
• Ability to work independently and as part of a team
• Attention to detail

Benefits

• 24 days holiday plus bank holidays (pro rata)
• Discretionary bonus scheme
• Life insurance
• Pension
• Staff wellbeing events
• Free on-site parking
• Discounted staff sales
• The opportunity to work in a company that encourages engagement, empowerment, and growth

Pay

TBD

Schedule

TBD