Sales Coordinator

Key Responsibilities

• Provide administrative support to the hotel sales team
• Prepare and distribute sales contracts, proposals, and confirmations
• Respond to client inquiries via phone and email in a timely, professional manner
• Cook up group room blocks, meeting space, and event details with internal departments
• Maintain and update client information in the CRM system
• Aid with site inspections and client visits
• Track sales leads, bookings, and follow-ups
• Prepare sales reports, forecasts, and presentations as needed
• Ensure accurate billing, deposits, and contract compliance
• Support marketing and promotional initiatives as required

Qualifications & Skills

• A high school diploma or equivalent; a hospitality or business degree is preferred
• Previous experience in hotel sales, hospitality, or customer service is preferred
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office and hotel sales/CRM systems
• A strong attention to detail and accuracy
• The ability to work independently and as part of a team
• A professional appearance and customer-focused attitude

Working Conditions

• An office-based position with occasional interaction in guest areas
• May require evenings, weekends, or holidays depending on business needs

Performance Metrics

• Accuracy and timeliness of sales documentation
• Client satisfaction and responsiveness
• Support of sales team goals and revenue targets