Sales Coordinator

Responsibilities

• Serve as one of the first points of contact for incoming sales calls; respond quickly and professionally to internal partners and external customers.
• Aid with room blocks, reporting, client notifications, group resumes, event orders, billing details, and other administrative aspects of group and event bookings.
• Support pre-event, main event, and post-event details by tracking, documenting, and communicating with clients and internal teams.
• Gain knowledge of hotel food and beverage offerings, function space, audio-visual services, and other event-related details.
• Learn and utilize digital sales systems (Delphi, CI/TY, PMS) and understand hotel sales strategies to achieve team goals.
• Participate in meetings, conference calls, reporting, and training sessions as required.
• Collaborate with teammates in a unified, entrepreneurial way to achieve overall hotel success.
• Take ownership of career development by pursuing training and growth opportunities.

Qualifications

• Prior hospitality or sales support experience preferred.
• Strong organizational skills with keen attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency with digital sales systems or willingness to learn.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Team-oriented mindset with a proactive and professional approach.

Benefits

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities