Sales Coordinator

For decades, Champion has served as a leader in the manufactured housing industry and one of the largest mobile and modular home builders in North America. Champion offers many factory-built solutions, from single-family and multi-family homes to commercial and government buildings. Our manufactured homes, modular homes, mobile homes, park models, and commercial modular buildings can be found throughout the United States and western Canada. Throughout the organization, we act with integrity and respect. We take pride in our craftsmanship and build strong relationships with our customers, suppliers, and our employees. We know that we would not be successful without our team. In return for hard work and dedication, our goal is to provide a safe, productive, and enjoyable workplace for every employee.

About the role

The Sales Coordinator at Skyline Champion supports the sales organization by ensuring smooth communication, accurate order processing, and efficient coordination between customers, Sales, Production, and Shipping. This role is responsible for maintaining documentation, tracking sales activity, and supporting sales initiatives to help drive a positive customer experience and overall sales performance.

Responsibilities

• Order Processing & Documentation
  • Enter and maintain sales orders accurately within internal systems.
  • Verify completeness of customer purchase orders, pricing, specs, and required documentation.
  • Coordinate order changes, updates, and approvals with Sales and internal departments.
  • Prepare and distribute order acknowledgments and confirmations to customers.
  • Maintain digital and physical records of sales orders, contracts, and correspondence.
• Sales Support & Customer Communication
  • Serve as a primary point of contact for customer questions related to order status, documentation, and scheduling.
  • Communicate build dates, shipment timelines, and changes to customer orders.
  • Assist Sales Representatives with quotes, product information, and follow-up activity.
  • Support customer visits, plant tours, and product demonstration scheduling.
• Cross-Functional Coordination
  • Collaborate with Production Scheduling to align customer needs with manufacturing capacity.
  • Work closely with Shipping to ensure accurate and timely delivery of homes.
  • Coordinate with Engineering and Purchasing when customer selections or customizations require clarification.
  • Communicate shortages, delays, or spec issues to internal stakeholders promptly.
• Reporting & Administrative Support
  • Maintain dashboards, sales logs, and weekly reports for Sales Leadership.
  • Track sales metrics, production timelines, and backlog status.
  • Assist with preparation of sales presentations, pricing sheets, and marketing materials as needed.
  • Support data entry and updates in CRM and ERP systems.
• Customer Experience & Quality Assurance
  • Verify accuracy of customer specifications before orders are released to Production.
  • Ensure all customer requirements are documented and communicated clearly to internal teams.
  • Assist in resolving customer concerns regarding orders, timelines, and documentation.

Requirements

• Required
  • High school diploma or equivalent.
  • 1-3 years of administrative, sales support, or coordination experience.
  • Strong communication and organizational skills.
  • Proficiency with Microsoft Office and comfort with ERP/CRM systems.
  • Ability to maintain accuracy and attention to detail in a fast-paced environment.
• Preferred
  • Experience in manufacturing, construction products, or building materials.
  • Prior experience supporting a sales team or customer-facing role.
  • Familiarity with manufactured housing industry processes.

Skills

• Customer service & communication
• Organization & time management
• Accuracy & accountability
• Problem-solving
• Collaboration & teamwork
• Ability to thrive in a fast-paced manufacturing environment

Ideal Team Player

• Humble - prioritizes team success over individual recognition.
• Hungry - self-motivated, proactive, and eager to take on more.
• People Smart - interacts effectively, listens well, and communicates with emotional intelligence.

Benefits

• 401k Plan with Company Match
• Paid Vacation
• Paid Holidays
• Medical, Rx, Dental, Vision, and Life Insurance