Sales Consultant- Home Remodeling

About the Role

NorthLight Custom Builders is seeking a full-time Sales Consultant with experience or knowledge of residential construction and who is passionate about sales. This position is based at our Mukilteo, WA location.

NorthLight Custom Builders’ Design-Build Sales Consultants are polished, consultative sales professionals who build lasting, trust-based relationships with discerning homeowners investing in premium, design-forward home remodels. They bring deep knowledge of the residential remodeling industry, genuine appreciation for high-end design and craftsmanship, and the patience to guide clients through a longer, relationship-driven sales cycle. You’ll be backed by a team with years of experience in project management, carpentry, and trade partnerships. As the client’s guide through the entire design-to-build process – from Pre-Construction through warranty service – you’ll work closely with the design team and project developers while serving as a steady advocate for both the client and NorthLight. Strong organization, clear communication, reliable follow-through, and a willingness to follow processes and work as part of a team are essential to success in this role.

Responsibilities

• Respond quickly to incoming leads, qualify them against NorthLight’s ideal project scope and value, and schedule and prepare for in-person consultations.
• Meet clients to understand their lifestyle, design vision, and long-term goals for their remodeled space.
• Clearly explain NorthLight’s process and how it meets the client’s goals.
• Communicate the design and material possibilities for the project, along with any constraints from location, budget, or construction realities, in a way that builds trust and reinforces expertise.
• Build consultative trust, whether over a longer, data-driven evaluation or a fast-moving, referral-driven decision, so clients feel comfortable sharing their budget and vision and ultimately choose NorthLight.
• Collaborate with the Project Developers and Design Team to build a Pre-Construction plan and deliverables for the client.
• Work with the Project Developers, Design Team, and trade partners to gather accurate quotes for the construction budget.
• Partner with the Pre-Construction team to develop project estimates, using historical data and experience, that feed into the construction contract presented to the client.
• Confidently present contracts and answer client questions about the estimate and the project.
• Meet or exceed sales goals set by management.
• Maintain and update the Buildertrend CRM and client portal.
• Manage multiple projects and clients effectively.
• Manage time effectively and keep teams on track to meet deadlines.
• Attend local networking events and cultivate past-client and community referrals that drive repeat business in NorthLight’s core neighborhoods.
• Partner with marketing to develop sales tools.

Qualifications

• Proven sales experience in premium or high-end residential remodeling is strongly preferred.
• Experience or understanding of estimating residential remodeling construction projects required.
• Knowledge of residential construction (kitchen, bath, and whole-home remodeling) required.
• Excellent communication skills and a collaborative, team-first mindset.
• White-glove, relationship-first approach suited to discerning, design-conscious homeowners.
• Confidence presenting certifications, warranties, and craftsmanship as trust-building tools, not just price sheets.
• Comfort guiding clients through a wide range of sales cycles, from fast-moving, referral-driven opportunities to complex projects that require months of planning, education, trust-building, and ongoing relationship development.
• Ability to motivate a team and solve problems collaboratively when hurdles come up.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and Adobe.
• Valid driver’s license, vehicle, and cell phone.

Benefits

• Base salary plus commission.
• 401K company matching.
• Health, dental, vision insurance.
• Paid vacation, sick leave and holidays.
• Ongoing educational opportunities.
• Use of a company vehicle if candidate can be added to the NorthLight insurance policy and after a pre-determined amount of time that the candidate has been employed by NorthLight.