Sales Consultant

About the role

As a full-time Victra Retail Sales Consultant, you'll have the chance to control your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will create the ultimate in-store experience while achieving and exceeding monthly sales goals.

You will work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues. As a passionate guest advocate, you will connect with customers, make tech look simple, and deliver exceptional service through product benefits and solution recommendations.

This role fosters a competitive drive and ability to succeed in a fast-paced sales environment. You will also assist with merchandising and operational functions.

Responsibilities

• Achieve and exceed monthly sales goals
• Provide exceptional customer service and issue resolutions
• Recommend product benefits and solutions to customers
• Create personal connections with guests to simplify technology
• Assist with merchandising and operational functions
• Work evenings, weekends, holidays, and peak periods (e.g., November through December)

Requirements

• High school diploma or GED
• One or more years of customer service experience, preferably in retail or sales
• Demonstrated experience communicating with customers to find solutions
• Legally authorized to work in the United States
• At least 18 years of age
• Ability to lift 10 pounds
• Ability to stand for long periods of time

Training

• Complete a four-day New Hire University (NHU) training program within 30 days of start date (may include overnight travel at the company's expense)
• Complete various online and computer-based training throughout employment
• Complete a pre-hire assessment (20 minutes or less)

Benefits

• Paid training
• Premium health, dental, and vision insurance
• Paid maternity leave
• 401K match
• Tuition reimbursement
• 50% off Verizon service
• VNation Disaster Relief
• Referral bonus
• Frequent contests
• Career advancement opportunities

Pay

Sales consultants earn an average annual salary of $40,000 to $64,000, combining a base hourly rate plus uncapped commission. Paid training and a guaranteed ramp-up rate are provided during the first 60 days of employment.

Schedule

• Full-time
• Paid time off accrual: 40 hours per year for the first year, 80 hours per year thereafter
• Sick time accrual (where required by state or local law) may reduce annual PTO accrual