Sales Consultant
Victra - Verizon Authorized Retailer · Waterbury, CT · 2 wk ago
Customer ServiceFull-time
About the role
As a full-time Victra Retail Sales Consultant, you'll have the chance to control your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will create the ultimate in-store experience while achieving and exceeding monthly sales goals.
Responsibilities
- Achieve and exceed monthly sales goals
- Work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues
- Act as a passionate guest advocate, connecting with customers in a fun and authentic way
- Provide product benefits and solution recommendations through exceptional customer service
- Create personal connections with guests to simplify technology
- Foster a competitive drive and ability to succeed in a fast-paced sales environment
- Assist with merchandising and operational functions
Requirements
- High school diploma or GED
- One or more years of customer service experience, preferably in a retail or sales environment
- Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods
- At least 18 years of age
- Demonstrated experience communicating with customers to find solutions
- Legally authorized to work in the United States
- Ability to lift 10 pounds
- Ability to stand for long periods of time
Training
- All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within 30 days of their official start date (may include overnight travel at the company's expense)
- Various online and computer-based training will be required throughout employment
- Pre-hire assessment required (takes 20 minutes or less to complete)
Benefits
- Paid training
- Premium health, dental, and vision insurance
- Paid maternity leave
- 401K match
- Tuition reimbursement
- 50% off Verizon service
- VNation Disaster Relief
- Referral bonus
- Frequent contests
- Career advancement opportunities
- Paid time off accrual (minimum 40 hours per year for first year, 80 hours per year thereafter; sick time as required by state/local law)
Pay
Sales consultants earn an average annual salary of $40,000 to $64,000, combining a base hourly rate plus uncapped commission. Guaranteed ramp-up rate provided during the first 60 days of employment.