Sales Consultant
Triple Crown Senior Living · Louisville, KY · Yesterday
Business DevelopmentFull-time
About the role
The Sales Consultant plays a crucial role in driving overall occupancy at Kingwood Ranch Senior Living through effective external marketing and strategic sales activities. This position requires a dynamic individual with excellent communication skills, a passion for helping seniors, and a proven track record in successful sales.
Responsibilities
- Develop and implement external marketing strategies to increase community visibility and build occupancy
- Drive occupancy levels by proactively managing the sales process from lead generation to move-in
- Conduct tours for prospective residents/families, showcasing features and benefits of the community
- Follow up with prospects using various methods to maintain engagement through the sales funnel
- Utilize CRM to track and manage leads, ensuring accurate and up-to-date records
- Stay up to date with industry trends and best practices
- Build and maintain relationships with local referral providers
- Represent the community at local events to promote the community and generate leads
- Cook up and execute marketing events and open houses to attract prospective residents and their families
- Provide exceptional customer service to prospective residents and their families, and referral providers
- Work closely with the ED and VP of Sales to develop and execute sales and marketing plans
- Participate in weekly sales meetings and prepare/submit requested data
- Create and follow a strategic business plan to achieve optimal occupancy and revenue targets
- Manage sales and follow a sales process through closing
- Create urgency with prospects to increase conversion rates
- Conduct sales in such a way as to fill the community and create a wait list for those wanting to move in
Requirements
- Bachelor's degree in sales, business administration, or related field
- Minimum of five (5) years proven sales success, preferably in a senior living, healthcare, or hospitality industry
- Excellent organizational, time-management and computer skills
- Enthusiasm and a positive attitude
- Valid driver's license & car Insurance and the ability to regularly drive throughout the territory
- Aggressive sales instinct with the ability to close while maintaining compassion for our customers
- Understand and uphold the policies and procedures established by TCSL
- Maintain good working relationships with residents and co-workers
- Prove practical interpersonal skills as well as sound judgment and good decision-making skills
- Maintain good working relationships with residents and co-workers
- Proficiency in basic computer applications (e.g., Microsoft Office)
- Willingness to perform additional duties as assigned
Qualifications
- Must have a valid driver’s license and auto insurance
- Must be able to drive throughout the territory
Skills
- Exceptional communication skills
- Passion for helping seniors
- Proven track record in successful sales
- Organizational and time management skills
- Computer proficiency (Microsoft Office)
- Ability to work independently and maintain confidentiality
- Positive attitude and enthusiasm
- Aggressive sales instinct
- Customer service skills
- Strong interpersonal skills
- Sound judgment and decision-making skills
Benefits
- On-Demand Pay
- Competitive salary
- 401(k) retirement plan (available to both full-time and part-time employees)
- Professional growth and development opportunities
- A supportive, inclusive work environment
- Comprehensive health, dental, vision, and voluntary benefits for eligible full-time employees
- The opportunity to be part of a growing, vibrant company