Sales Consultant

About the role

As a Sales Consultant, you’ll play a meaningful role in your customers’ lives, helping them find the right furniture for their home through a blend of consultative selling, genuine customer engagement, and thoughtful needs assessment. You’ll create a personalized buying experience that builds customer satisfaction and naturally drives sales conversion. Whether your background is in retail, hospitality, teaching, or another customer-focused environment, you’ll bring your ability to connect with people, understand their needs, and guide them to the right solution.

In this role, you’ll grow your business by building relationships, engaging with new and existing customers, and contributing to client prospecting, lead generation, and ongoing relationship management. You’ll also identify opportunities for upselling and cross-selling in a way that enhances the customer experience. Success comes from your ability to build trust, deliver great service, and consistently meet goals in a fast-paced, team-oriented environment.

Responsibilities

• Conduct consultative sales conversations to assess customer needs and recommend appropriate furniture solutions
• Create personalized buying experiences that drive customer satisfaction and sales conversion
• Build and maintain relationships with new and existing customers through proactive outreach and follow-up
• Contribute to client prospecting, lead generation, and ongoing relationship management
• Identify and pursue upsell and cross-sell opportunities that enhance the customer experience
• Meet or exceed sales goals and performance metrics in a fast-paced retail environment

Requirements

• Passion for customer service and creating a great customer experience
• Strong listening skills and a naturally consultative approach
• Experience connecting with customers in retail, hospitality, service, or sales
• Confidence guiding decisions, including closing sales, navigating conversations, and overcoming objections in a helpful, respectful way
• Interest or experience in building relationships that drive repeat business
• Comfort working toward goals, including sales quotas, KPIs, or other performance metrics
• Flexibility to work a retail schedule (evenings, weekends, holidays)
• Comfort with technology and learning new tools

Qualifications

Sales experience is great—but not required. We also value experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Benefits

• Unlimited earning potential
• $65,000–$100,000 annually
• $5,000 sign-on bonus (performance-based)
• Health benefits
• 401(k) with company match
• Discretionary profit sharing
• Paid time off
• Paid training—next sales training class starting soon
• Career growth and advancement opportunities
• A supportive, team-focused culture

Raymour & Flanigan proudly supports a drug- and smoke-free work environment. U.S. work authorization is required; visa sponsorship is not available for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.