Sales Consultant

About the Role

The successful Sales Consultant will demonstrate the advantages and benefits of MarineMax and strategically position the company in the marketplace to sell new and used products. The role focuses on building business through customer satisfaction and exceeding customer expectations.

Responsibilities

• Enthusiastically embrace the MarineMax values.
• Establish and maintain long-term relationships with customers before and after the sale.
• Acquire full knowledge of the complete product line, features, and accessories available for purchase.
• Show products in the showroom, at off-site displays or shows, and demonstrate boats on the water.
• Follow the MarineMax sales process to improve selling skills, including prospecting for new customers and follow-up on previously contacted customers.
• Diligently input and maintain accurate and comprehensive customer and prospect information into the IDS system and utilize data consistently to generate sales.
• Accurately compute and quote sales prices, including tax, trade-in allowance, and license fees.
• Work with the Business Manager to communicate requirements for financing the purchase.
• Project a professional and knowledgeable image at all times.
• Oversee the delivery of each unit sold.
• Introduce customers to the dealership team to emphasize the quality and efficiency of the dealership’s service operations.
• Professionally lead and support customer events, including Getaways.
• Actively participate in boat shows and other off-site promotions.
• Demonstrate basic seamanship skills.
• Successfully complete all required training programs, including Brainshark modules.
• Perform other duties as directed.

Key Result Areas

• Internal and external customer service orientation.
• Achieve weekly, monthly, and/or quarterly sales goals.
• Achieve targets for the number of units sold.
• Achieve total sales dollars (volume) and gross profit goals.
• Ensure timeliness and accuracy of paperwork.
• Ensure timeliness and completeness of delivery.
• Consistent customer follow-up and prospecting.