Sales Consultant

About the role

Join our dynamic team and embark on a rewarding career where your ambition drives your success. Competitive earnings potential: includes an hourly base wage plus UNCAPPED commissions on all Sales.

Responsibilities

• Guiding high-end clients through a premium sales experience.
• Create inspired spaces with world-class furniture and décor.
• Curate luxury looks while earning commissions with no ceiling.
• Drive sales by contributing to store sales goals.
• Promote the Design program & assist the Designer to achieve established Design program sales goals.
• Execute and champion the Design process following the established company guidelines.
• Support design related functions in the store.
• Provide the highest level of customer service to all current and future customers.
• Effectively use Podium to ensure customer satisfaction and future follow-up.
• Make sound business decisions to deliver customer satisfaction and promote team environment.
• Aid in training, coaching and developing new peers on La-Z-Boy product knowledge and selling process/skills to achieve store sales goals.
• Maintain strong knowledge of the features and benefits of existing and new product lines.
• Maintain a positive working relationship with all store employees.
• Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries.
• Responsible for accurately completing daily On-Point system logs.
• Show a sense of urgency, enthusiasm and excitement with the store team and customers.
• Maintain adequate knowledge of company standards, product knowledge and internal processes and systems.
• Responsible for opening and closing of the store.

Requirements

• High School Diploma or equivalent.
• Previous selling experience and ability to close a sale strongly preferred.
• Excellent communication, customer service skills, and organizational skills.
• Strong interpersonal skills to effectively communicate, build rapport, and positively influence.
• Demonstrated persuasion and negotiation skills.
• Ability to effectively manage time and conflicting priorities.
• Ability to effectively and productively with others as a team.
• Ability to work the schedule and hours dictated by business needs.
• Ability to work evenings, weekends and holidays as required.
• Initiative to meet assigned goals, missions and objectives and motivated to achieve more.
• Strong attention to detail.
• Proficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPoint.

Qualifications

• Bachelor’s degree in Business or a related field preferred.

Skills

• Polished, persuasive, and endlessly ambitious.
• Passionate about modern aesthetics and premium materials.
• Obsessed with detail, service, and delivering the wow factor.
• Experienced in sales or retail (luxury experience = a major plus).

Benefits

• Health Insurance through Blue Cross/Blue ShieldOptum for Prescriptions In-Network.
• Dental and Vision Insurance.
• Paid Vacation.
• 401k with match.
• Disability Insurance.
• Life Insurance and AD&D.
• Paid Bonding Leave.
• Paid Training.
• Health Savings Account - Contributions go in tax-free, grow tax-free and are withdrawn tax-free.
• Tuition Reimbursement (may receive up to $5,250 per calendar year).
• Employee Assistance Program (Free to all employees!).
• Counseling sessions.
• Financial and legal resources.

Pay

• Training Pay: $15 per hour for 2-6 weeks (no commission).
• Average Annual Earning Potential After Training: $35,000 - $55,000+ (inclusive of base, bonus, and commission).
• Post-Training Pay Base Pay: $12.00 per hour.
• Commission & Bonus: Earn more with UNCAPPED commission on written sales - 3% on La-Z-Boy Design Sales and 2% on other sales, other than La-Z-Boy Design Sales.
• Quarterly bonus opportunity of $1,500, based on your ability to meet defined individual sales goals.

Physical Demands/Work Environment

• Nearly continuous use of repetitive hand motions, hearing and listening.
• Often required to sit, walk, bend and stoop.
• Subject to inside environmental conditions.
• Ability to lift and/or carry up to 50 pounds.