Sales Consultant

Location: Port Charlotte, FL, USA

About the role

Havertys is seeking driven, self-motivated individuals to join our team as Retail Furniture Sales Consultants. In this role, you will assist customers in selecting furniture to create warm and inviting homes, contribute to store success, and consistently meet sales goals. This is an opportunity to build a successful and gratifying career in the retail furniture industry.

Responsibilities

• Provide excellent service from initial customer contact through delivery and beyond.
• Demonstrate professional verbal, written, and interpersonal skills to connect with a diverse customer base.
• Build relationships with customers independently and in collaboration with our Interior Design Consultant through our complementary Design program.
• Reinforce customer selections and assist in completing the look of their rooms.
• Provide product, service, and finance expertise tailored to customer needs.
• Utilize company-provided tablets and proprietary technology for customer communication.
• Enter client information into Havertys’ customer relationship management system and provide professional follow-up.
• Maintain knowledge of a broad range of furniture styles and products.

Requirements

• Excellent organizational skills and ability to manage multiple customer communications simultaneously.
• Positive, engaging personality with a creative flair and energetic attitude.
• Proficiency in resolving customer objections and ensuring satisfaction.
• Familiarity with a broad range of furniture styles and products (preferred but not required).
• Computer proficiency, including email experience; knowledge of MS Office software preferred; tablet/iPad operation abilities strongly preferred.
• High School diploma/GED or equivalent required; college education preferred.
• 1-3 years of retail experience, preferably in a commissioned sales position (preferred but not required).
• Interior Design experience is highly desired.

Work Environment

• Beautifully appointed showrooms with a 140-year company heritage.
• Fast-paced, customer-focused environment with a business professional dress code.
• Required to work retail hours, including nights and weekends (store hours: 10 am – 7 pm Monday – Saturday, 12 pm – 6 pm Sunday).

Physical Demands

• Frequently required to stand, walk, sit, use hands to handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl.
• Must regularly lift and/or move more than 20 pounds occasionally.
• Varying color recognition is required.

Pay

Earnings potential between $55,000 to $100,000+ per year. In 2025, Havertys Sales Consultants earned $87,000 on average nationally. The role features an uncapped commission structure with a guaranteed income component, providing generous base earnings.

Benefits

• Paid comprehensive training program.
• Flexibility to draw pay between pay cycles with our Daily Pay Program.
• 401K program with a 4% company match.
• Generous benefits package, including premier medical, dental, and vision coverage.
• Paid time-off, including vacation, sick time, personal days, and company holidays.
• Opportunities for advancement within the company.
• Community give-back initiatives.
• Substantial associate discount on quality merchandise.
• Bonus program for Team Member Referrals.
• Educational financial assistance.
• Complimentary health and wellness program.