Sales Consultant

Location: Anniston, AL, USA

About the role

Havertys is actively seeking individuals who wish to pursue a successful and gratifying career in the retail furniture industry. As a Retail Furniture Sales Consultant, you will assist customers in selecting furniture by understanding their needs and helping them create a warm and inviting home. The ideal candidate is highly driven and self-motivated, excelling individually while being a supportive team member, contributing to overall store success and customer satisfaction, and consistently meeting established sales goals.

Responsibilities

• Provide excellent service to customers from initial contact through delivery and beyond.
• Demonstrate professional verbal and written communication and interpersonal skills, connecting and establishing relationships with a diverse group of customers.
• Build relationships with customers both independently and in collaboration with our Interior Design Consultant through our complementary Design program.
• Reinforce customer selections and assist in completing the look of their rooms.
• Provide product, service, and finance expertise based on customer needs.
• Utilize company-provided tablets and proprietary technology for customer communication.
• Engage with clients by entering information into Havertys' customer relationship management system and provide professional follow-up.
• Maintain knowledge of a broad range of furniture styles and products.

Requirements

• Must demonstrate excellent organizational skills and ability to manage multiple customer communications simultaneously.
• Positive and engaging personality with a creative flair and energetic attitude.
• Proficient in resolving customer objections and ensuring satisfaction.
• Familiarity with a broad range of furniture styles and products preferred but not required.
• Computer proficiency including email experience required; knowledge and use of MS Office software preferred; tablet/iPad operation abilities strongly preferred.
• Relevant experience preferred but not required.
• College education preferred; High School diploma/GED or equivalent required, or 1-3 years of retail experience, preferably in a commissioned sales position.
• Interior Design experience is highly desired.

Work Environment

• Beautifully appointed showrooms with a 140-year company heritage.
• Fast-paced, customer-focused environment with a business professional dress code.
• Required to work retail hours including nights and weekends (stores open 10 am – 7 pm Monday – Saturday and 12 pm – 6 pm Sunday).

Physical Demands

• Frequently required to stand, walk, sit, use hands to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
• Must regularly lift and/or move more than 20 pounds occasionally.
• Varying color recognition is required.

Pay

Potential to earn between $55,000 to $100,000+ per year. In 2025, Havertys Sales Consultants earned $87,000 on average nationally. The position offers an uncapped commission structure with a guaranteed income feature, providing generous base earnings.

Benefits

• Paid comprehensive training.
• Flexibility to draw pay between pay cycles with the Daily Pay Program.
• 401K program with a 4% company match.
• Generous benefits package with premier medical, dental, and vision partners.
• Paid time-off including vacation, sick time, personal days, and company holidays.
• Opportunities to advance within the company.
• Ability to give back to the community.
• Substantial associate discount on quality merchandise.
• Bonus program for Team Member Referrals.
• Educational financial assistance.
• Complimentary health and wellness program.