Sales Concierge
Twin City Dodge Chrysler Jeep Ram Fiat · Tipton, IN · 3 wk ago
Customer ServiceFull-time
Sales Concierge
About the role
This is not your typical sales position. You will not be responsible for negotiating deals or using high-pressure sales tactics. Instead, your focus will be on delivering a world-class customer experience and helping guests feel comfortable, informed, and valued throughout their visit.
Responsibilities
- Welcome customers and create a first-class dealership experience
- Aid guests as they explore vehicle options
- Answer questions and guide customers through the process
- Build trust and long-term relationships
- Work alongside our sales team to ensure a seamless customer journey
Requirements
- Exceptional customer service skills and professionalism
- Strong communication and relationship-building abilities
- Provide a first-class experience through email, text, and telephone
- A positive attitude and willingness to learn
- Genuinely enjoy helping people
Qualifications
- No automotive experience required
- Hire for positive attitude, great character, and customer-service mindset
- Training and support provided for career advancement
Skills
- Customer service skills
- Communication and relationship-building abilities
- Problem-solving skills
- Attention to detail
Benefits
- Guaranteed salary plus a performance-based bonus structure
- Paid training and ongoing support
- Medical, Dental, and Vision insurance
- 401k with company match
- Paid Time Off and Paid Holidays
- A positive, team-oriented culture
- The opportunity to make a real impact on our customers' experience
Pay
Guaranteed salary plus a performance-based bonus structure
Schedule
Full Time