Sales & Community Specialist

About the Role

Little Engine helps independent professionals such as trainers, therapists, stylists, tutors, and cleaners save 5–10 hours per week and increase their earnings by automating scheduling, payments, and client communication over SMS. The Sales & Community Specialist will build relationships with independent professionals, introduce them to Little Engine’s platform, and guide them through the onboarding process.

This is a contract, hybrid role based in the Austin, Texas Metropolitan Area, with a mix of in-person meetings and work-from-home flexibility.

Responsibilities

• Conduct outreach and demos to independent professionals.
• Respond to inbound inquiries about Little Engine’s platform.
• Support customer adoption and onboarding.
• Collect feedback to improve the user experience.
• Organize and participate in events, online communities, and training sessions to help providers maximize the value of the service.

Requirements

• Strong communication skills, including clear verbal and written interaction with diverse independent professionals.
• Customer service experience providing responsive, empathetic support and building long-term client relationships.
• Sales skills in prospecting, conducting demos, and closing new accounts in a consultative manner.
• Training experience in guiding users through product features, leading workshops, or creating simple how-to materials.
• Sales management or pipeline management skills, such as tracking leads, monitoring performance metrics, and reporting results.
• Comfort with mobile apps, SMS-based tools, and basic CRM or sales tracking software.
• Ability to work independently in a hybrid environment, prioritize tasks, and adapt in a fast-moving startup context.

Preferred Qualifications

• Prior experience working with independent professionals, small businesses, or tech-enabled services.