Sales Communications Consultant

About the role

This role reports directly to a Vice President within the Sales Operations division. The Sales Effectiveness & Experience (SEE) team partners with the sales organization to deliver communications, learning programs, change management initiatives, and engagement experiences that enable sellers to drive business growth.

This is a hybrid position involving regular performance of job responsibilities virtually as well as in-person at an assigned TransUnion office location for a minimum of two days a week.

Responsibilities

• Design, implement, and continuously optimize a centralized Sales Communications Tower and intake process that prioritize requests and establish clear standards for message eligibility, urgency, audience segmentation, and approvals.
• Serve as the central coordination point for Sales communications, preventing message overlap, conflicting priorities, and communication fatigue while ensuring the right messages reach the right audiences through the right channels at the right time.
• Define and document channel standards across email, Microsoft Teams, town halls, enablement platforms, and leader cascades, including intended audience, purpose, expected action, and reinforcement approach.
• Create and maintain an integrated Sales Communications Calendar covering product launches, program updates, leadership messages, operational communications, enablement, and sales training; sequence and space messages to support seller priorities.
• Write, edit, and package clear, concise, sales-ready communications, including executive announcements, program and process updates, launch communications, talking points, and leader cascades.
• Translate complex initiatives into compelling, audience-specific messaging that clearly explains what is changing, why it matters, and what sellers need to do.
• Partner with Sales Enablement, Marketing, Product, Operations, and HR; advise leaders and project teams on communication planning, timing, message clarity, and potential risks.
• Define and present success measures for engagement, comprehension, and actionability; gather seller and leader feedback, analyze results, and recommend what should be simplified, consolidated, reinforced, or retired.

Requirements

• 8+ years of experience in communications, sales enablement, internal communications, or a related field, with demonstrated success supporting business or sales audiences.
• Strong understanding of sales organizations, seller workflows, and go-to-market dynamics, used to develop relevant messages and practical communication strategies.
• Exceptional English writing and editing skills, including the ability to tailor positioning and content for specific audiences and translate complex material into accurate, compelling, digestible communications.
• Proven ability to design governance processes and frameworks, manage competing priorities, and deliver multiple projects in fast-paced, ambiguous, matrixed environments.
• Strong stakeholder management, consulting, and influencing skills, with the ability to build trust and drive alignment across leaders and cross-functional partners without direct authority.

Required Technical Skills

• Proficiency developing and editing Microsoft PowerPoint presentations for leadership and sales audiences.
• Working knowledge of enterprise communication channels, including email, Microsoft Teams, town halls, enablement platforms, and leader cascades, with the ability to select channels based on audience, purpose, and timing.
• Ability to collect, analyze, and present communication and engagement data and qualitative feedback to multiple stakeholders.
• Ability to use communication calendars, intake workflows, and governance tools to manage cadence, approvals, prioritization, and message sequencing.

Preferred Skills

• Experience using Workvivo or a comparable employee communications and engagement platform.
• Experience applying data-driven storytelling to influence behavior and improve sales communications.
• Experience supporting sales enablement, event marketing, onboarding, learning and development, or broader seller experience programs.

Benefits

• For Your Health: Day-one eligibility for medical, dental, and vision coverage; supplemental plan options; tax-advantaged HSA and FSA accounts; spousal, domestic partner, and other eligible dependent coverage on select plans.
• For Your Protection: Company-paid basic life and AD&D; optional voluntary life and AD&D for you and your family; short- and long-term disability; legal plan; pet insurance; travel accident coverage.
• For Your Family: Adoption assistance and fertility planning coverage; caregiver support; Dependent Care FSA with possibility of employer match; complimentary Care@Work membership; up to 12 weeks of paid parental leave with gradual return.
• For Your Future: 401(k) with employer match; Employee Stock Purchase Plan; financial wellness resources; career coaching; optional long-term care insurance.
• For You: Tuition reimbursement; flexible time off for exempt employees or paid time off for nonexempt employees; up to 12 paid holidays per year; commuter benefits; employee discounts; charitable gift matching; paid volunteer time off; corporate volunteer events.
• For Your Wellness: 24/7 support including professional therapy, coaching, and emotional well-being programs; guided meditation and resources supporting physical, mental, social, and financial wellness.

Pay

The U.S. base salary range for this position is $72,300.00 – $105,000.00 annually. Actual compensation is based on additional factors such as education, training, work experience, job-related skill set, location, industry knowledge, scope and responsibilities of the position, and market considerations. Regular, full-time non-sales positions may be eligible to participate in TransUnion’s annual bonus plan; certain positions may also be eligible for long-term incentives and other payments based on applicable company guidance and plan documents.