Sales Commission Specialist

Responsibilities

• Own execution and support of commissions processes within CaptivateIQ (CIQ) system, including data validation, payout review, adjustments, spiffs, true-ups, issue resolution, and responding to rep inquiries
• Ensure accuracy and alignment of data across Dynamics 365 ERP, CIQ, and planning/reporting tools
• Support and execute components of quota planning processes, including data preparation, tracking, and performance analysis
• Build, maintain, and validate reporting related to commissions, quota attainment, and sales performance
• Identify and address data inconsistencies, process gaps, and opportunities for improvement across systems and workflows
• Partner cross-functionally with Sales, Finance, HR, and Operations to support planning and compensation processes
• Create and maintain process documentation, calculation login, operational procedures, standardization, and system enhancements (CIQ, ERP, reporting tools)
• Support ad hoc analysis and business needs related to sales planning, compensation, and performance
• Take on additional responsibilities aligned to sales operations, planning, and compensation, or general HR support as business needs evolve

Qualifications

• 2-5 years of experience working with sales compensation tools (e.g., CaptivateIQ, Xactly, Everstage)
• 2-5 years of experience in Sales Operations, Sales Planning, Commissions, or related analytical role. Heavy equipment/machinery industry a plus.
• Bachelor's degree in Business Administration, Finance, Analytics, or related field preferred
• Experience supporting sales operations, commissions, or data-driven processes preferred
• Strong Microsoft Office skills, including advanced Excel skills required
• ERP/CRM experience and reporting tools like Power BI a plus

Salary Range

Salary Range: $62,000 – $80,000 based on experience.

Pay

Salary Range: $62,000 – $80,000 based on experience.

Schedule

Hybrid work schedule or full-time onsite in Milford.