Sales BDC Representative

About the role

Join our team as a Sales Opportunity Specialist at Palmen Motors! We’re looking for motivated individuals who thrive in a fast-paced environment and are ready to kick-start or advance their career in the automotive industry.

Responsibilities

• Handle incoming sales calls professionally and efficiently, providing exceptional customer service.
• Respond promptly to internet-generated leads via email, phone, and text.
• Assist customers in identifying the right vehicle to meet their needs and preferences.
• Collaborate with customers to gather required information and begin the approval process.
• Maintain detailed and accurate records of customer interactions in the CRM system.
• Follow up with potential customers to nurture relationships and drive sales opportunities.
• Work closely with the sales team to schedule appointments and ensure a seamless hand off of qualified leads.

Requirements

• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized in a high-energy setting.
• Positive attitude and eagerness to learn.
• Previous customer service or sales experience is a plus, but not required.
• Proficiency with basic computer systems and CRM tools.
• Clean driving record & valid driver’s license.
• Ability to hit sales quotas and closing percentages.
• Proficiency with Microsoft Word, Excel, and Outlook.

Benefits

• Paid Time Off and flexible scheduling.
• Creative and competitive pay plan options.
• Health insurance (medical, dental, and vision) and wellness plans.
• Free employee assistance program.
• 401K program with a company match.
• Tuition reimbursement program.
• Catered lunches on Saturdays.
• Employee discounts on sales and service.
• Paid training.
• Internal company advancement opportunities.
• Company events, sales competitions, and weekly and monthly incentives.