Sales Associate with Food Services for Sbarro

About the role

Do you have a passion for great food and friendly customer service? OXXO USA is seeking a dependable and energetic Sales Associate with Food Services to join our team at one of our retail locations featuring Sbarro, a beloved brand known for its NY style pizza. As a Sales Associate, you’ll help prepare and serve freshly made Sbarro products while creating a warm and welcoming environment for every guest. You’ll play a key role in blending OXXO USA’s convenience excellence with Sbarro—bringing flavorful meals to our customers every day.

Responsibilities

• Prepare, cook, and assemble Sbarro menu items and other fresh food offerings, following company recipes and quality standards.
• Ensure all food items are made fresh, properly handled, and consistently presented throughout the day.
• Provide excellent customer service—greeting guests, taking orders, answering product questions, and ensuring satisfaction.
• Operate kitchen equipment safely and maintain cleanliness in all food prep and service areas.
• Follow all food safety, sanitation, and temperature control guidelines in compliance with health regulations and company policies.
• Assist with restocking supplies, organizing storage areas, and rotating products to maintain freshness.
• Handle register transactions accurately and efficiently.
• Keep dining and service areas clean, organized, and inviting.
• Promote the Sbarro brand by providing a great experience for every guest.
• Conduct daily activities to ensure efficient store operations.
• Stock shelves and monitor inventory levels.
• Maintain a clean and organized store environment.
• Deliver outstanding customer service and address any customer concerns.
• Process financial transactions accurately and efficiently.

Education and experience

• One (1) or more years of experience in food service, restaurant, or retail with food handling (preferred).
• High school diploma or equivalent (preferred).
• Food handler certification (must obtain within required time after hire).

Job requirements

• Flexible schedule availability, including nights, weekends, and holidays.
• Ability to stand for long periods, lift and move product, and work in a fast-paced environment.
• Strong communication and teamwork skills.
• Reliable, positive attitude with a focus on great customer experiences.
• Commitment to food quality, safety, and cleanliness.

What we offer

• Competitive pay and employee discounts.
• Opportunities for career growth within OXXO USA and Sbarro.
• A supportive, team-oriented work environment.
• Training and skill development in food service and customer engagement.
• Employee benefits (health, dental, vision, 401k, and more).