Sales Associate - White House Black Market

Functional Responsibilities

• Drives for Results
• Maintains knowledge of current sales and promotions
• Maintains pricing and visual standards
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
• Participates in visual directives including monthly store sets and sales floor maintenance
• Customer Experience
• Promotes the Most Amazing Personal Service (MAPS) principles and standards
• Ensures prompt resolution of customer concerns
• Ensures a fast and efficient register experience
• Achieves add-on goals including gift card sales
• Signs up clients for reward program
• Builds and maintains a solid customer following through clienteling and wardrobing
• Knows current product fit and style assortment offerings in store and on-line
• Maintains consistent client communication through utilization of our clienteling tools; Style Connect and Customer Book
• Operational Excellence
• Supports replenishment activities that keep the store full and abundant
• Assists with locate fulfillment
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed
• Aids in boutique cleanliness and organization
• Teamwork and Growth
• Promotes an inclusive, collaborative approach to problem solving
• Solicits personal developmental opportunities

Qualifications

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 16 years of age or older for AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA
• Must be 18 years of age or older for all other states
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives
• Able to work a flexible work schedule, including nights, weekends, and holidays is required

Physical Requirements

• Constant Walking/Standing- 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
• Frequent Climbing- 34%-66% of 8-hour shift

Pay

Starting at $15.16/hour or city/local minimum wage as applicable.

Schedule

Our part time associates are eligible to participate in the Company’s employee assistance program and employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits.

Benefits

Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

Location

3402 - Park Meadows