Sales Associate - Trainee

About the role

This is a full-time position based initially in Manchester, NH as you train, with hours that may include evenings and/or weekends. Ultimately, you'll be placed in a sales role in a showroom in the southern part of New Hampshire or in Concord, NH where you'll earn a base salary with a quarterly commission opportunity. As soon as you demonstrate sales proficiency, you'll be promoted to senior status which provides a monthly commission opportunity along with other financial incentives.

Responsibilities

• Develop knowledge and expertise on all the products and brands displayed in the store as well as industry trends.
• Learn and practice excellent sales and customer service skills.
• Become proficient with the company's order entry and inventory system.
• Generate sales by meeting with and selling to Ultimate Bath Store customers: plumbing contractors, general contractors, builders & remodelers, designers, architects, homeowners.
• Promptly prepare and distribute quotes to all involved in a project (homeowner, contractor, etc.).
• Learn Specbook software; prepare and maintain Specbooks for customers.
• Follow up on all quotes in a timely manner until a sales order is closed or rejected.
• Work collaboratively with the contractor/builder/etc. to help ensure the project runs smoothly and on time.
• Proactively keep the customer apprised of the status of their order.
• Be mindful of the store's sales goals, profit goals, and the products that can best help achieve them.
• Participate in meetings, marketing events and training events, both live and virtual, offered by the company and/or product vendors.

Requirements

High school diploma or general education degree (GED).

Qualifications

• Knowledge of the kitchen and bath industry and/or a strong desire to learn
• Knowledge of solutions-based selling and closing techniques and/or a strong desire to learn
• Strong math skills
• Knowledge of common computer applications and internet search techniques
• Customer service orientation
• Strong communication (written and verbal) and interpersonal skills
• Assertiveness
• Excellent organizational and time management skills; ability to prioritize
• Good problem-solving and conflict resolution skills

Skills

• Knowledge of the kitchen and bath industry and/or a strong desire to learn
• Knowledge of solutions-based selling and closing techniques and/or a strong desire to learn
• Strong math skills
• Knowledge of common computer applications and internet search techniques
• Customer service orientation
• Strong communication (written and verbal) and interpersonal skills
• Assertiveness
• Excellent organizational and time management skills; ability to prioritize
• Good problem-solving and conflict resolution skills

Benefits

N/A

Pay

N/A

Schedule

N/A