Sales Associate (Sur La Table)

Position Overview

As a Sales Associate at Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this role, you’ll support daily operations, deliver a #bestincenter customer experience, a company-wide standard for excellence in service, and help drive sales by sharing product knowledge.

Key Responsibilities

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty

• Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources

• Actively engage customers, identify their needs, recommend relevant products or experiences, and leading a customer-focused, Guest Obsessed culture

• Maximize selling opportunities by identifying customer needs and offering relevant solutions

• Promote add-on sales and support events that grow store traffic and customer engagement

• Consistently meet or exceed monthly sales goals, contributing to overall store revenue

• Collaborate with team members to maintain a positive, inclusive, and high-performing store culture

• Support onboarding of new associates by sharing product knowledge and best practices

• Operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work

• Able to communicate verbally and work cooperatively with associates and customers

• Able to remain standing for up to 4 hours at a time

• Able to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor

• Able to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor

• Able to lift and/or move merchandise weighing up to 50 lbs

• Able to ascend/descend ladders to retrieve and/or move merchandise

• Able to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work

• Able to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays

• Regular and predictable attendance

Qualifications & Experience

• Must be 18 years of age or older at the time of employment

• 1 year of retail sales experience preferred

• Excellent communication, problem-solving, and decision-making abilities

• Passion for community engagement and providing exceptional customer experiences

• Proficiency in Microsoft Office and retail management systems preferred

Physical Requirements

• Ability to communicate verbally and work cooperatively with associates and customers

• Ability to remain standing for up to 4 hours at a time

• Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor

• Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor

• Ability to lift and/or move merchandise weighing up to 50 lbs

• Ability to ascend/descend ladders to retrieve and/or move merchandise

• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work

Pay

$18.70 - $19.89 an hour