Sales Associate Signature Shop

About the role

The Broadmoor is committed to creating a culture of family and community while providing a genuine, unforgettable experience for guests and team members. This role plays a key part in maintaining the hotel's reputation and delivering exceptional service.

Responsibilities

• Stocks shelves, counters, or tables with merchandise in an appealing presentation and sets up displays or arranges merchandise on counters or tables to promote sales.
• Ensures that merchandise is priced appropriately.
• Engages guests in conversation that is both welcoming and informative to enhance their retail experience and assists guests with selection of merchandise.
• Maintains all housekeeping standards within the shop.
• Fulfills retail department closing procedures and handles closing reports effectively.
• Ships out merchandise in a Five Star manner, ensuring the package is packed effectively to avoid breakage during shipping.
• Processes new merchandise to include checking against receiver, appropriately tagging, and presenting in an appealing manner.
• Protects the assets of the hotel by following proper security procedures and handling cash, gift cards, room charges, and credit card transactions with accuracy.
• Works in a fast-paced, team-oriented environment.
• Upholds and abides by all Broadmoor policies, procedures, and safety guidelines.

Requirements

• High school diploma or general education degree (GED); or related experience and/or training; Equivalent combination of education and experience will be considered.
• Occasional heavy lifting (up to 50 lbs).
• Able to work indoors and outdoors at times.
• Enthusiastic, friendly, and energetic team member who works well with others.
• Experience with order processing and inventory.
• Strong interpersonal communication skills.

Qualifications

• Willingness to work in a fast-paced, team-oriented environment.
• Upholds and abides by all Broadmoor policies, procedures, and safety guidelines.

Skills

• Customer service skills.
• Inventory management.
• Order processing.
• Merchandise presentation.
• Communication skills.

Benefits

At The Broadmoor, employees are offered comprehensive benefits packages including Health & Dental, 401k, and local discounts. Additionally, there are opportunities for career development and growth within the organization.